New , trendy and modern apartments in westlands Nairobi

I have never stayed at a property where I wanted to give 5 stars but couldn't. This a great property but details matter. There were issues with the microwave, shower leaking, and the absence of toilet paper. Keeping that in mind, it was still a great stay. The staff was outstanding

We were so pleased with the apartment, and it was perfect for me as an American coming to Kenya on my own for the first time, not as part of a group. The apartment was just as described, very clean and comfortable. The security was excellent, and I felt comfortable walking to the store in the neighborhood. Although I did not have time to make use of the pool or gym, I am planning to return here and will make use of those amenities. Brian the property manager was very responsive and helpful - we needed to have the safe fixed and he came right over and took care of that. The staff were all very friendly and helpful as well. And it was so nice to be able to cook some of our meals without having to eat out 3 times a day. I would definitely recommend this place, and have already made arrangements to stay here again when I return to Nairobi.

From an American perspective; I would choose this place over a hotel (ibis, best western, holiday inn) evwry time we come to Nairobi. Being in the middle of town, i was concerned about safety and noise. The location is absolutely perfect. Close enough to walk to places, but far enough away from the traffic and the hustle. Besides a few doors closing, we heard nothing except birds. Seriously. Zero road noise. Zero night life (we were here on a Wednesday night and Thursday night). Uber was always less than 2 minutes away. Great restaurants and malls are a 200 shilling ride away. 360 Restaurant is a must (Pizza, chicken parm and fried mozzarella). Fogo de Gaucho also is close and really good (Brazillian style steak house). The area is an older apartment complex, but it appears like its under new ownership and some of the buidings have been remodled. This apartment is in a newly renovated building and is very nice and very comfortable. The only downside is no A/C, fans, scrrens or nets. Every time we've been to Nairobi (Dec, June, Sept) it has been cool, so open windows was ok. We borrowed a fan from a friend. Midnight check in and 4am check out is no problem. Communication: It would help the guests tremendously to send an email after booking. We need info like; 1. Just type in "Prime Serviced Residence" on google maps. You will easily find us. 2. There is a sign at the gate "Prime Serviced Residence." 3. When you enter the gate, walk down the hill to the office.

This property was great. Recommended.