Under My Roof Superio

No arrangement for food and drinking water

It is very difficult to find the address. It is not shown in Google maps. We got lost 2 times. In the night it was terrible. No sign of the property outside and even in front of its door. In this area and in the apartment there is almost no GSM connection. It's almost impossible to talk or order online food or taxis. Note it. The staff is slow and almost do not speak english. I'm not sure that all the bed sheets were fresh. Even though we paid for 2 adults and 1 child we had to ASK to provide more bedding and towels - staff could not think about it. Only one shampoo for all. Property is quite used. It doesn't look bad, but it is not fresh for sure. In our room we did not have a proper window. It was a small technical balcony looking to the backyard. AC is old and primitive. The room is smaller than it is mentioned in at booking.

The property is in the area with many shops around and it is not far from metro if someone needs it. There is a kitchen with a good friedge and other facilities, ironing tools are also available. Bathroom in a western style. Fast wi fi.

This is a fantastic find in the sea of serviced apartments. The host kept personally enquiring to find out when we would arrive. He was available on phone throughout our stay and very solicitous. Check in was smooth. The rooms are excellent, and the best part is the great water pressure for showers. The apartment is very clean and is in a quiet neighbourhood. For travellers like me that light to travel light and wash and wear, the access to the terrace to dry laundry was a plus point. Also, if we went out, the caretakers would quietly collect our laundry and bring it downstairs - without being asked to. The caretakers are very sweet and resourceful and also cook on advance request. Highly recommended. I personally intend to only stay with UMR in future.

The service, cleanliness, friendly behavior and supportive host

Nothing as such