Serapeng

The location was great. And very safe. I went with a goal. And it was to clear my head. It was peacefull and Quite. I cleand my head, Place was clean and tidy. I will go there again.

Nothing

Nice quiet location where we had a comfortable stay over a long weekend

Perhaps the address information and/or correct location on Waze/Google Maps as these Apps did not take us directly to the hotel

Very beautiful, comfortable accommodation

Location is fine, its off the beaten track, its not really as walkable as most other accommodations in Clarens as almost all the roads leading to the property are dirt/untarred roads. Beds and pillows were wonderful Wifi was good. Accommodation is value for money but better care could be taken. Coffee maker was a nice touch with the pods etc except that it hadn't been cleaned out properly so there was severe mould on the inside. We weren't going to take that risk and did our best to wash it anyway - needed to be bleached. Bigger coffee mugs would also be great. A proper fridge should be installed where the heater is currently and the heater moved, or an additional plug point installed for a fridge, the current fridge is a tiny bar fridge which cant even be opened properly due to the cupboard. Do not expect to bring food or drinks and it fit.

We were unable to get out the property for almost 2 hours. Luckily we didn't have any specific plans so it was merely an inconvenience. But for anyone that had paid or specific plans it could have been disastrous and it doesn't seem like it is the first time according to other reviews. Owner needs to sort this out. In the 20 years of travel both in SA and abroad, I have never been stuck in a property until now. Fans or aircon are an absolute must and need to be installed, we went when it was still spring and the heat was stifling inside, we had to sleep with the windows open which wouldn't have been a problem if next door wasn't having an event. Seems as though the property is on the back of another estate, there was a huge party until 2am on Friday and like mentioned above if you have the windows open the noise travels. So we had to pick between dying of heat or not sleeping. Both of these issues would be resolved with fans or aircon. No scissors provided, so we had to make a plan to open the items we brought. Not disastrous but once again inconvenient.