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Wake Up Esch City

Bed, Photo of the whole room, Bedroom

Bed, Photo of the whole room, Bedroom, towels

Patio, Balcony/Terrace

Balcony/Terrace

Balcony/Terrace

7.0Good

(469 Ratings)

"Cleanliness"

Verified guest

Don't miss out! Price and availability may change

7.0 / 10.0

Good(469 Ratings)

Apartment hotel in Luxembourg District, Luxembourg

2 guests · 1 bedroom · 1 bath

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this apartment hotel

Wake Up Esch City enjoys a location in Esch-sur-Alzette, 21 miles from Thionville Train Station and 2.5 miles from Rockhal. There's a private entrance at the condo hotel for the convenience of those who stay.

Amenities at Wake Up Esch City

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Family friendly

Map of Luxembourg District, Luxembourg

city location on map

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.0Good

(469 Ratings)

"Cleanliness"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(469 Ratings)

Apartment hotel in Luxembourg District, Luxembourg

2 guests · 1 bedroom · 1 bath

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Map of Luxembourg District, Luxembourg

city location on map

Available Rooms

About this apartment hotel

Wake Up Esch City enjoys a location in Esch-sur-Alzette, 21 miles from Thionville Train Station and 2.5 miles from Rockhal. There's a private entrance at the condo hotel for the convenience of those who stay.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.0 / 10.0

Good(469 Ratings)

100% verified reviews

6.0 / 10.0

Adequate for our purposes of just having a place to sleep.

Communication was smooth and plentiful.

I would have liked to see the beds readymade, not just bedsheets piled on the bed. Third bed was also missing a pillow and the kitchen did not have anything to clean dishes with.

2.0 / 10.0

Would not recommend

Nice decor and nice layout

No sheets or pillows for the sofa bed. The fitted sheet that was on it was dirty! We booked one night for 4 people, only sets of two towels. The bed was very uncomfortable, you could feel the springs! Shower broken! We had the worst night sleep here. I tried to contact the owner and he didn’t reply until 23:00 with no solution. If this was a hotel or a business where you see staff members, I would have demanded a refund and gone somewhere else!

10.0 / 10.0

Very clean!

Cleanliness

n/a

8.0 / 10.0

would be nice if clothes hook at the entry to hang wet coats. And also towel rail close to shower.

Studio very nice and clean. Coffee machine.

First night, the noise of vmc conduct, from which we could hear the neighbours above appartment talking until 2 am. Their vmc was sti

1.0 / 10.0

Never choose that facility for your stay!

- Very complex e-key process - No soap or shampoo provided - Toilet paper - 1,5 rolls - both used by previous tenants - The linen was wet, had to wait till it gets dry before going to sleep - Room booked with a balcony, but the facility provided had no balcony - The personnel spoke no English at hotel, online manager was rude and not flexible to accommodate my requests That was among my worst staying experience I ever booked through Booking.com :(

7.0 / 10.0

Good

good location, the studio is compact but good for a couple

the entrance with the code was complicated, it took us a while to figure out how to enter. there is no one to ask for assistance

8.0 / 10.0

Fine

The room was so big for 1 person (at least for me), with a living room and a bedroom (connected). I didn't actually even use the living room and it's even kinda weird to have so much space lol

The stairs are narrow and steep which might make carrying luggage a bit troublesome. The machines in the laundry room are a bit confusing.

5.0 / 10.0

It was okay but wouldn’t stay there again or recommend it to anyone.

the bed was comfortable room was clean and there was a fridge

-the location seemed very weird and not safe -we didn’t get into the apartment with the key and had to wait for 30 minutes till it worked again -the ‘help’ call line was unavailable during the stay there so we didn’t have anywhere to contact with any problems -you couldn’t look the door

9.0 / 10.0

Superb

Amazing sunlight in the property, amazing furniture, amazing decoration simple but great.

To the property owners: The only think I believe it could be improved it would be a full body mirror in the property, extra sheets, extra towels and extra toilet paper. Some oil salt and paper, would be perfect aswell. A tv that YouTube and/or Netflix works. Other than that all perfect. The future costumers: I would advice you always to get the app of the keys one day before so is ready to go when you are outside. It made my life really easy. And make sure you have battery coming back home if you don’t want to sleep out side.

7.0 / 10.0

lovely place for a short stay in the very middle of Esch

easy access and super location in the city of Esch.

the only downpoint would be… the shower just next to the bed. otherwise very handy.

8.0 / 10.0

Decent

Location and ease of access. Plenty around for eats and drinks

Showers was in the bedroom and no fans

8.0 / 10.0

Perfect location and perfect use of space

Location is very good, central in the city of Esch, easy to reach transportation and main interest points. The place is very clean and well organized with all the needed facilities. Well using the space

The stairs might be small if you have a big luggage. It is perfect for light travellers.

1.0 / 10.0

very disappointing

the lack of response by the staff. showed no empathy or understanding.

2.0 / 10.0

Good location is about it.

Good location, easy to check in, decent sized apartment.

The apartment we had booked was not the same when we showed up. If we had known this, we would've booked elsewhere as it looked like a great deal. So, we were essentially mislead. So, booking.com is being notified of a misleading ad. No Air Conditioning, even when the property listed AC was available. We sweat in the apartment for 2 days. We only got a sorry, and that it'll be looked after once we were gone. The cleaning lady this establishment hired was brutal. Our hand soap was filled with water, no hand towels, 1 roll of toilet paper for 2 days, and more. Wifi signal was brutal and splotchy, it didn't go through out the apartment. I messaged the property, I only got a sorry. I even had to ask for a 3rd towel, even though I booked for 3 people. I have done alot of travel for both leisure and business throughout North America and Europe, this was definitely one of the properties I will forget about. Location is super noisy, especially if you keep your window open. Terrible customer service and huge lack of professionalism. Definitely don't recommend this place to couples, business travelers or groups of friends.

7.0 / 10.0

pleasant little place, just don’t forget your phone, otherwise you can’t get into the property!!

very clean.

it’s not a long walk from the station, but getting to the property from the station is quite a steep uphill walk. walking with the luggage could be challenging..

1.0 / 10.0

unprofessional - do not recommend

Our stay was horrible. It started with the fact I didn't receive the electronic/digital keys to enter the building and it took us several phone calls and just twiddling our thumbs before we could enter. When we finally did get inside and into the room the actual keys provided didnt work either so it took another bunch of phonecalls and waiting for me to receive the digital keys i shouldve received in the first place. Then they messed up and put us in a one person room, even though I clearly booked for 2 adults, which led to a whole bunch of problems. They pulled out the sofa but it was still tiny and filled up the whole room. (we couldnt use the table anymore, no room for the luggage etc) Check out is marked between 10 and 12 am, but shortly after 10 they were already knocking on our door, which made us feel very unwelcome and stressed out like we had to leave asap. They massively screwed up and didn't do anything to make it up, not even an acknowledgment of their mistake or an apology.

7.0 / 10.0

Good

Inconvenient without a kettle

8.0 / 10.0

Pleasant stay, nice design, good location - perfect for short, middle long stays.

Small studios, with a very nice design, clean and handy, perfect for short stays. The location is also good, very central.

The noise quite prominent from the street, some ammenities (table, chair) were a bit wobbly).

2.0 / 10.0

Nicely renovated apartment with access system that can ruin your stay.

The apartment is newly renovated and nice. The internet worked fine for working.

- The house has no "traditional" keys but only the very annoying system with an app. Travellers without data and a smartphone have no way to enter the apartment, and it was not communicated in advance. Around 10 PM the night before arrival I had to ask how I would get into the apartment as I got no information. Only on the day of the travel ("!") I got informed that I need to download an app. - The system is simply not working. Upon my arrival, I had to wait for 2 hours in front of the apartment because I could not get in, the same as all other guests. On the day after I again met two people in front of the main door, desperately trying to get inside. There we were lucky because one of the guests opened for us from the inside. This makes it very stressful as every time you are leaving the apartment you are risking that you will be locked outside. - After the hassle with the access, there was no attempt to remedy the situation or offer any kind of compensation. - Next hurdle: After spending hours in the cold waiting outside to get access, the apartment was at 17.5 C due to two open windows. The heating was down and the floor heating took hours to get up to speed and left me in the dark about if it works at all. - The TV did not work either. As the instructions on the screen were in Greek I had no chance to sort out the issues there. - The roof window also had a remote control that was not working, so the bedroom stayed in the dark, reducing its use to its very basic function. - There were dishes left in the dishwasher, in theory cleaned but in reality dirty. I would also expect that I will not have to put dishes back to the shelves after the previous guests.

5.0 / 10.0

With future trips planned, hoped to return but a few things make that problematic.

The location was excellent, and (after a few difficulties setting it up) the digital key system was fine. Having a 'full' kitchen was good, and the apartment set up was okay (though the open shower in the bedroom area was unusual), clean and modern. Good communications about arrival.

Several things were disappointing, including: an uncomfortable mattress / bed, and not so good curtains to block out light; no power outlets alongside the bed; a problem with the oven leaking water (from steam / condensation) from the oven door, onto the draw below and the floor; no microwave oven as advertised; the freezer was completely frozen over and unusable; no soap in the shower or separate toilet and hands basin; and a nice capsule coffee machine but just two capsules of coffee for 2 people for 3 nights stay (and no information about what sort of capsules to buy if we wanted to buy our own). Maybe some of these things are beyond what a serviced apartment offers, and we were just unlucky with our room / apartment compared to others.

8.0 / 10.0

very enjoyable but the morning was stressful because we had to leave so soon

it was very clean big enough for 2

i didnt like that the maid came in so early and that we had fo leave that early

1.0 / 10.0

not recommended!

brand New instalations , close from train station and bus

when I arrived 18:00hs , the apartment was not clean at all. used sheets and towels, dirt all around, used toilet and a very strong cigarette smell. I called to the help desk number, “they didn’t speak a good English”, and they told me a cleaner will be send in 30 min to clean because they couldn’t give me a different room. I went to dinner and when I came back, everything was clean except for the cigarette smell that was still there three days after when I left. No one ever called me back to apologize or offer me some kind of compensation for the big inconvenience

7.0 / 10.0

Good

Too cold

7.0 / 10.0

Good

Very clean, neat, and modern studio.

This review would normally be a 9/10, but I have to dock two points for the following reasons: 1) the lock to the building door (confusingly labelled "apartment) and to the door to the studio are both opened via an app. This means you need to a. have a smartphone b. have it on you, with enough battery left and c. have internet access, to even open the door. It almost never works the first time (quite scary when checking in at 9pm), and is just not reassuring, especially given the next issue: 2) staff are friendly, but not responsive. They are only available on the phone, during business hours. Even then, when I called it took about an hour for someone to call me back to (very kindly and efficiently) deal with my query. God knows what would happen if you ran out of battery and were locked outside at night. 3) on the day I was due to check out someone opened the door from outside, without knocking. I can only assume it was housekeeping as they immediately closed it after I said "excuse me, I'm still here". I wasn't dressed and it would have been quite unpleasant if they had fully opened the door.

9.0 / 10.0

Superb

Apartment in great location, comfortable and has all you need for a short stay. The app to open the doors was a bit confusing at first but got the hang of it! Just a pointer unrelated to the apartment - don’t get a taxi from the airport as it was a big unexpected sting of €166 :))

8.0 / 10.0

Very good

Building is quite new - room is in great condition. Very comfortable, great for self-catering, which is what we wanted.

A lift would have been good rather than 3 flights of stairs but it's not a big deal. Everything else was great. Just a few suggestions: a long mirror and some hooks downstairs for hanging coats would be very useful. Also a couple of extra pillows as the ones provided are a bit flat. But apart from those tiny things, the place is great.

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