View of the London Eye & Large Terrace - Excellent Flat close to London Waterloo Station

Very nice location and the property was in very good condition!

Space in flat was great. Location amazing. Host was really helpful and quick to respond when needed. View fantastic on NYE for fireworks.

The main bed and sofa were particularly hard so unfortunately we have to say that made the stay a little uncomfortable. Standard of finish, furnishing, fittings etc and clean weren't quite top standard. Communal area into the flat is quite run down. These comments made, we do appreciate the location and thus aren't trying to suggest it wasn't value for money. It was a shame we didn't have a better understanding as a tourist about the new years eve barriers. Polite feedback would be that it would go along way to highlight these sort of things to guests when they book the accommodation as sadly we did end up losing £270 on a booked boat trip that we couldn't risk attending. Not the hosts' responsibility, we know. When called upon the host was exceptionally supportive, thank you :)

I loved the proximity to Westminster, the Southbank and the fact that it was located in a lively little street, with plenty places to eat out or have a drink and with street markets every other day. It also had a supermarket literally under the apartment and other supermarkets very nearby. Also being so close to Waterloo station meant not only being near a rail link but the station itself was almost akin to a little shopping centre.

The stairwell to the property was quite narrow and the type of steps meant that it seemed we were quite noisy going up and down. The property itself was well equipped but could do with a little more TLC. It was clean, the linen clean, bathroom etc. The terrace very big but not very private but the London Eye visible, so that was nice.

The property is located in a quiet area with good facilities, and we appreciated the quick response from the owner whenever we had questions or requests.

We encountered a few issues during our stay: • The air conditioner duct was broken, which affected the cooling. • The towel we used was not returned from the dryer; instead, we were expected to dispense the pin ourselves and return the used towel back to the washing machine, which felt inconvenient. • Lastly, the stairs were uncomfortable and not easy to use, especially for those with mobility concerns. We hope these points are taken into consideration for future improvements.