Hotel Palacio Oxangoiti

Great location. A 17th century building, makes for a hotel with real character. It is rated as a 2 star hotel because the facilties are limited. -- i.e. reception only available at certain hours of day.

The lady running the place was very pleasant but was unable to speak English. Usually when this happens they can use a translation app to communicate, but not in this case. Similarly one expects to be given recommendations on restaurants and things to see, perhaps a handbook in the bedroom even.

Location, view from the room, bathroom- all perfect and atmospheric. Proximity to the cathedral, lively old town and the beach.

Really lovely people - family run band it showed

It is very central, right in the middle of town. The beach is near by and there are plenty of bars and restaurants near by.

The beds were not comfortable, they were very hard- not making for a good night sleep. I also wish there had been a comfortable sitting area in the lobby to read but instead there was a vending machine. An extra pillow or two on the bed would have helped. I did ask for a fan to get some airflow in the room as having the window open wasn’t always possible with the noise. A kettle and coffee/water in the room would also have helped.