Aris Athens Suites

Nice and clean. We stayed for one night and the location was convenient. Earlier check-in was possible for our date-it meant a lot while having 33C temperature outside. Please note stated in the facilities that towels and linen are at extra charge.

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It is a beautiful apartment, located very close to acropolis and plenty of restaurant options, all walkable distance! It was very clean and also the host provides a book with suggestions on things to see, do and eat! We were able to contact the host easily who was extremely helpful and kind. The check in process was super easy! It has a full kitchen so you are able to cook your own food which is really helpful. Would definitely recommend to others to stay here.

The apartment was nice and clean, and the location was convenient.

For a one-night stay, I had to contact Booking.com customer service twice to resolve issues that should not normally require third-party intervention. Firstly, after arriving in Greece, we received a message saying that bed linen and towels were not included and that we were expected to pay additional 8 € per person. This extra cost was not clearly stated before booking, and no price was provided in the listing. I have booked accommodation many times through Booking.com and other platforms, and whenever linen or towels were charged separately, this was always clearly explained in advance together with the exact amount. The fee was finally waived after I contacted Booking.com support, who confirmed that such charges should be clearly communicated before reservation. However, the host's responses repeatedly implied that I had simply failed to check the listing properly, rather than acknowledging that the information was unclear. In addition, obtaining an invoice took approximately one and half weeks and required multiple reminders and final help of Booking.com support. Eventhough the apartment was fine, the lack of transparency and overall communication left a disappointing impression. I would recommend future guests to confirm all possible extra costs in advance (which is not always possible, as Booking.com does not allow guests to contact the property before booking)

Hello I have two complaints, the first is that after the reservation I received a message that I had to pay an additional 24 euros for bed linen and sheets or bring my own to avoid paying extra. I told them that I would bring my own. OK. And the next one is: I made the reservation 7 days in advance and was immediately charged OK, It was emphasized that there was parking with reservation and I immediately wrote that I was coming with a car and a baby, a few hours before I arrived at the apartment I received a message that there was no parking space and if I wanted parking there was an option to park nearby for 15 euros per day. I tried to understand with the owner that I had reserved parking and that it would be provided to me but nothing of that. In exchange, he offered me free sheets. I have no complaints about the accommodation, it is close, it is clean. Thank you

Hello I have two complaints, the first is that after the reservation I received a message that I had to pay an additional 24 euros for bed linen and sheets or bring my own to avoid paying extra. I told them that I would bring my own. OK. And the next one is: I made the reservation 7 days in advance and was immediately charged OK, It was emphasized that there was parking with reservation and I immediately wrote that I was coming with a car and a baby, a few hours before I arrived at the apartment I received a message that there was no parking space and if I wanted parking there was an option to park nearby for 15 euros per day. I tried to understand with the owner that I had reserved parking and that it would be provided to me but nothing of that. In exchange, he offered me free sheets. I have no complaints about the accommodation, it is close, it is clean. Thank you