Residence Terra Rossa Taormina

The pool. It had a lovely view over Isola Bella.

The location. So many stairs to town. Also when asked if we could park onsite (€20 per night) we were told they asked how many nights we were staying. We stayed 4 nights and they said it was “too much trouble” to accommodate us. They did point us in the right direction for a free car park about 500 meters away (up hill) and in a very dodgy location!

Great property lovely helpful staff. Absolutely amazing views!

Lots of walking to beach and town up hills and steps you need to be fit!

Location was incredible. The hidden oasis was magical. The only thing which is not a negative from my side but guests might not understand the rooms simplicity. I had no such concerns. The staff were amazing and it honestly felt like staying with friends. The location and gardens were amazing!

I had no issues at all only positives

The view and location are good (beware if you are with kids or elderly people, you need to either take the car or many stairs to go up to Taormina center). The garden is nice, with plants and a relaxing atmosphere. The pool is also a really nice plus.

Our apartment looked good in photos, but in reality it was dated and had a strong humidity/mold smell in the bathroom, forcing us to keep the window open even in November. The worst part, though, was the customer service. It felt like they were fed up with tourists and just didn’t care. When we questioned why our Booking.com rate was nearly 80% higher than the price on their own website — after they told us booking through the platform was fine — the owner’s daughter brushed us off with a cold “That’s not my problem, call Booking.” Her attitude made us feel not just ignored, but openly disrespected. No attempt to understand, no apology, no gesture of goodwill, nothing. Overall: you pay for the view, and that’s where the value ends. Definitely not worth it unless you snag a last-minute discount. This experience left us with no trust in the property. Would not recommend.