Pullman Saigon Centre

Convenient location, rooms nice. Nice toiletries in bathroom. Fantastic view from upper floors.

Guest self service laundry would be useful.

the breakfast was good

Clean, comfortable and location.

Can’t think of any!

Very convenient location. The room is clean, very friendly and helpful concierge who are the only ones that seem to care about the guests.

The shower head is broken, and the water takes too long to heat up (I end up taking a cold shower). The lighting is quite dark, making the room feels stuffy and uncomfortable. The rest of the staff (especially the front desk staff) are untrained and not able to handle stressful situations like having too many guests at the lobby. Some of the staff turns grumpy and project their stress onto the guests, which are very unprofessional. Many of them stand around and make us wait for check in even though they are not busy, just seems like they want to avoid doing their job. A guy in glasses (not sure what is his position) shoos me away from the front desk and talks to me like I’m either a little kid or a dog? At check out, another female staff in glasses made many mistakes (including almost checking me out from the wrong room that belongs to another person). Overall not worth the money. I’ve stay at other. Boutique and 3-4 stars locally owned hotels in HCM city and around Vietnam that have way better facilities and services than this place. Can’t believe this place is considered a 5 star hotel and belongs to an international brand.