Novotel Suites Mall Avenue Dubai
Top rated by guests





8.2Excellent
(2,360 Ratings)
"Neat and Clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Offering a rooftop outdoor pool, Novotel Suites Mall Avenue is a design hotel located next to Mall of the Emirates and Ski Dubai. It features a well-equipped gym and free private parking.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,360 Ratings)
"Neat and Clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Neat and Clean
No negative feedback
10.0 / 10.0
i like evry thank
no
7.0 / 10.0
Location
Rooms too small
8.0 / 10.0
Good size family room with 2 bathrooms but only one toilet. Great quality in room dining (room service)
Breakfast buffet- choice and quality could be better but unfortunately it was shared with the Ibis hotel next door. Paying for a premium hotel experience with Novotel, we do not wish to have Ibis quality and hotel breakfasts or anything else! In the room, the shower and toilet are extremely small and if you are larger the you will struggle to fit or turn in the tiny area. The room however is very large though. Sofa bed was uncomfortable and needs renewing.
8.0 / 10.0
Very friendly staff. Value for money. Good location.
Not much.
9.0 / 10.0
Shower and toilet to small.
Noting can do, toilet ans shower extremely small
8.0 / 10.0
The hotel is nicely situated midway between JBR and Downtown. The metro was near. The rooms was comfortable. The entrance smelled lovely when you entered the hotel. There was a carefour close by + restaurants nearby.
They were building close to the hotel, therefore in the early mornings and afternoon they started with noise.They first placed us in a smoking room, which was bad. Then moved to non-smoking room. The bathroom did not have lotion, there was not milk/cream. I did ask for cream and received. The bathroom walls can do with a deepclean. The shower had a bad smell from the drain and there was small bugs on the shower wall.
10.0 / 10.0
The service. All staff was quick in support
I would not have anything to say. May be slightly more variety in breakfast would enhance the value
10.0 / 10.0
Location and size of the room
Air conditioning wasn’t great. Too warm
10.0 / 10.0
Ok
Ok
8.0 / 10.0
The reception staff member on arrival was very friendly and Rama from. Housekeeping was amazing, she did a great job and was so nice, thank you.
Breakfast was horrible. Burnt bacon, sloppy eggs, no mugs to be found in a cramped busy room packed with people. Next time I will skip paying extra for breakfast on the package.
4.0 / 10.0
location was good, but chosen too
I was in a work trip, the hotel was not full but rather felt empty and still I was placed in second floor when there was construction outside just next to the building which was very noisy and loud - I could not sleep because of that properly or neither work in room. . I think it would have been nice to know about the construction site next to the hotel causing noise when I booked the room, as in business trip the one thing you need is good night sleep.
In addition, I found the room strange - 2 toilets, 2 showers & a bath tub, 2 sofas, but no working desk.
9.0 / 10.0
I recently spent two nights at this hotel in Dubai, and the experience was excellent. The location is truly perfect, making it easy to reach everything I needed during my stay. The staff were very welcoming and helpful from the moment I arrived. I would especially like to mention Mr. Nagib at the reception—his assistance and customer service were outstanding.
The rooms were comfortable and nicely arranged, and everything contributed to a pleasant stay. I will definitely return to this hotel on my next visit to Dubai.
Nothing
7.0 / 10.0
Location was very good,But We have not Taste Breakfast, because Indian Cuisine was missing
Rate/ Night is Expensive
3.0 / 10.0
nothing much
life guard/ pool attendant rude he want my kids to dry them. self off at the side of the pool so that they will not have to wipe the floor. how he treated my kids and shoo them like they are nit a hotel guest..
8.0 / 10.0
Hotel Location is super ... near The Emirates Mall..
Room is spacious
Staff friendly
Room design is weird : The toilet is situated near the room door and the shower at the end of the room. The toilet is really small and you can barely close the door if you go inside!!!
The breakfast needs improvement...
8.0 / 10.0
Ok
Good
10.0 / 10.0
Service … thanks to Reena who supported us
Na
9.0 / 10.0
The professionalism of front desk agents Clinton and Reena.
Excellent customer service.
There is a bit of a smoking smell on elevators.
10.0 / 10.0
Everything
Nothing
5.0 / 10.0
Location and price
Even at 4 PM (2 hours after regular check in time), I was made to wait.
And even then I was given the room which was not made up after the earlier guests checked out.
7.0 / 10.0
Location
Rooms were not good
10.0 / 10.0
location,staff,cleaness,price
10.0 / 10.0
Good and good location
Everything
9.0 / 10.0
All good
Non
9.0 / 10.0
Room and pool area.
Wash room so congested.
9.0 / 10.0
Excellent variety at breakfast nothing fancy like salmon but hearty and healthy
Location ideal for taxi, train and walk to MOE,
Comfortable sofa and table in the standard room, both you high and not comfy dor sitting and lounging
10.0 / 10.0
Nice hotel for a night or two
Great staff and clean rooms
8.0 / 10.0
Clean comfortable rooms. Room was a bit smaller than I thought it would be, but they upgraded me to a family suite which gave me plenty of space . Staff were all excellent.
Not enough conveniently placed socket outlets.
9.0 / 10.0
Good location with a good value
The stuff
1.0 / 10.0
Bad
Bad
10.0 / 10.0
Clean rooms, near to mall of emirates, near to metro, easily accessible, polite staff, near to shops & restaurants
Pillows needs to be softer
8.0 / 10.0
Our family had a wonderful stay! The front desk staff were incredibly helpful (Joah) and professional, and we were very impressed by the cleanliness of the pool. Our room was perfectly sized for a family, providing ample space. The only minor challenge was the in-room Wi-Fi, which was quite slow and hindered our ability to work, but the hotel's excellent location was a significant advantage.
Poor wifi connection in the room.
7.0 / 10.0
Near mall of emirates
Neat and clean room
Staff at front desk was cooperative as they allowed me early check in and late check out.
Sound proofing was not good
Toothbrush and slippers were not provided , got them at request
Shaving kit was never given .
Amenities were never given again on the remaining 4 days stay.
8.0 / 10.0
Good stay reasonable rates and food was good too
Nothing
6.0 / 10.0
Location was great, Room Service was awesome,
No interconnected rooms,
Queen Sized beds.. too small.
Swimming Pool orders takes ages
Housekeeping staff broke water tap and didn’t even inform us of it.
8.0 / 10.0
It was great stay for the money v. clean, helpful staff i liked the room the bath room every single item in the room
The breakfast minor varities esp for cheese and bakery
Also about 10 min walk from metro station not very close esp in hot weather but it would be my favourite if I rent a car
8.0 / 10.0
All were good. No negative comments. All staff were welcoming and responding to concerns. Housekeeping were good. Cleanliness were observed
Only that there was no connected room as we had received two rooms on two different floors
10.0 / 10.0
Staff
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Suites Mall Avenue Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Suites Mall Avenue Dubai. Enjoy the water!
Is Novotel Suites Mall Avenue Dubai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Suites Mall Avenue Dubai?
We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
