Grecotel LUXME Dama Dama

Fantastic team (especially Giota, who took care of everything we needed including ordering a car, activities consultation and amazing tips on where to travel and what would work best for our needs).

Good location, many facilities, great food . Valentina at reception is an example to all other.

Not enough seats for everyone at pool and beach. Rooms are in DESPERATE need of renovation. Decreases value for money! Cleaners for rooms are irrelevant, attitude and attention to detail, I really expected more professionalism at this level of hotel.

Food was good, beach bar great, the kids can play around safely, staff is very helpful

The main building rooms are somewhat old, but they are clean and ok

The grounds outside are beautiful - well maintained and very nice by the pool and around outdoor areas leading up to the beach. The staff was attentive and helpful.

We had red ants on one of the beds in our room. They appeared after the cleaning staff tidied up the room one day. We informed staff and the ants still came back. They came to spray vinegar which of course left a less than ideal smell but all they could do since we had our baby with us and the ants returned again. They offered for us to switch rooms but it was late in the evening and not ideal when we were leaving the next morning. Hygiene wise we expected much more from a “luxury” hotel. Also, it’s a very quiet hotel - no music by the pool. There were lines every time we went for breakfast and it took a while to get seated every time - not something we have experienced before. Also on days it rains or rained the night before but the day is fine some of the facilities aren’t available - no day time food by the pool and no Greek restaurant (our reservation was cancelled).