Hotel in Bordeaux
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the historic district of Bordeaux Chartrons and just a few minutes from the heart of the city, the hotel is the ideal place for an authentic local experience.
Amenities at Mercure Bordeaux Chateau Chartrons
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of Bordeaux
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
My room had rubbish in the basket from previous guest and was left in the wardrobe. Also the furniture has dust all over them.
Couldn't operate the TV, was not given WiFi connection details when I checked in. No milk for the coffee. Worker did not wait for my answer after she knocked before trying to open the door. Poor communication limited as I don't speak or understand French all the unable to make English conversation.
8 / 10Excellent·Aug 2026
The rooms were nice sized, a great value, and very quiet. Air conditioning was necessary for this time of year with heatwaves. My room got full sun all day, so the A/C struggled a bit during daylight, but it worked and was a blessing. The water options in the lobby were also nice.
The piped-in scent in the lobby - this is totally unnecessary. I do not understand the trend of fake scents in hotels. Many people are sensitive to it and have allergies. This is wine country - no fake sweet scents are needed! It made an otherwise conmy lobby uncomfortable.
10 / 10Outstanding·Aug 2026
Great staff, reasonable priced, great location
6 / 10Average·May 2026
Good location Good towels and comfortable bed Nice staff Quiet room Welcome drink
Expensive breakfast Dark worn out room which was called superior room but wasnt Tea was not filled for second day
$$$$
Top rated by guests
8Excellent
(1,981 Ratings)
"Great staff, reasonable priced, great location"
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