CASA FELICE Maison de Charme

La seua situació, amabilitat i netedat

El wifi no funcionava gaire bé i l’esmorzar era pràcticament inexistent

Struttura accogliente, pulitissima e curata nei minimi dettagli. Posizione strategica per girare la città

niente

Komfortabel, in der Nähe des Zentrums und freundlichem Personal

The location and swift check in

The miscommunication between the person who confirmed the booking and the person checking us in. The rooms on the site gave us the impression that all rooms were equally refurbished. One of the rooms was not refurbished like the others and was not close to the other booked rooms. We would have been happy to pay a supplement to get an upgraded room (despite the impression we had from the site) but it was too late at check in. The mattresses in all beds booked were overly used because they collapse in the middle with a persons weight. The cot was not readily available upon check in. Once provided, we realized it was a safety hazard to our infant. The mattress was merely the thickness of a one inch cushion which folded onto the infant when he was placed in the cot, risking possible suffocation. The property is not served by lift. Breakfast is served at a cafe which is a 10-15min walk from the property. The person serving us seemed like she was in a rush to take our order, despite the lack of variety.