Felix Hotels - Residence Hotel Costa Serena

The room was comfortable, clean & well-equipped

The complex was a little rough around the edges and could do with a bit of a make-over. Not all of the facilities advertised were available either.

The view over the lagoon was absolutely stunning and one of the highlights of our stay. It was lovely to walk around the area and enjoy access to a peaceful, quiet beach nearby. The apartment was very spacious, bright, and airy, with a generous layout and the added convenience of two bathrooms. The location was also excellent, providing easy access to Porto Rafael, La Maddalena, and many other beautiful places to explore in the surrounding area.

The kitchen facilities could be improved. The stove was not working properly, which made cooking difficult. Had we been travelling with our children, we would have found the cooking facilities quite limiting. We also felt that the breakfast offered was rather limited for the price charged, which is why we only chose to have it once during our stay.

The apartment and its terrace, the swimming pool, car spot in front of apartment,

Location was good, bed was comfortable, reasonably clean.

Furniture was dated, couch cushions were not clean and quite stained, table was wobbly and the freezer in the small fridge was very frozen up and obviously hadn’t been cleaned for some time. The worst part about our stay was that I accidentally left behind a jewellery pouch, as there was no safe in the room I left it under the pillow. I phoned the hotel about 4 hours later to be told that it wasn’t found. They were less than helpful and made me feel that I was mistaken. Definitely not the case and cloth bags of jewellery do not walk out of rooms without human help. Either the room wasn’t checked properly and the staff have lied and the new customers have stolen it or the staff have taken it. Either way someone is telling lies. Please be careful if you use this hotel not to leave anything behind