CityPark Hotel





7.5Good
(249 Ratings)
"Within 2 minutes' walk from Banhof West Station, where there are direct trains to the Central Station, the hotel has an excellent location. There are a supermarket and restaurants nearby. The room is ..."
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3-Star Hotel
Top-tier experienceA high end property in this area
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This nonsmoking hotel in Cologne is just a 2-minute walk from the Bahnhof West train station. It offers self-catering rooms and apartments and fast underground connections to the city center.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(249 Ratings)
"Within 2 minutes' walk from Banhof West Station, where there are direct trains to the Central Station, the hotel has an excellent location. There are a supermarket and restaurants nearby. The room is ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Location and kitchenette
Radiator /heating did not work first 2 days but sorted in rest of 2 days of our stay.
Not sure why but maybe because it is like a flat no cleaning or towel change happened.
8.0 / 10.0
Descent size appartment (top level) with very comfortable beds. All amanities are available for the dishes and showering.
Small elevator brings you up.
You can checkin with the provided code.
Ampido parking (see app) is next to the Citypark hotel.
Altough we are fast sleepers you can still hear the sounds/bass of the discotheque until the late morning (10:00).
Shower temperature goes down and up (dangerously high) and sometimes there is no water pressure. Too dangerous to shower the kids unattended.
9.0 / 10.0
Great location clean and tidy well equipped.
The water ran out on Sunday morning so we couldn’t get a shower. Not sure if was a block thing or just our room.
3.0 / 10.0
Can not think of any positives.
Asked to provide personal details on a sheet including passport details and address, and slide it under a door, as we did not see one member of staff our entire stay. They came into our room late afternoon on our day of arrival, after we'd left our belongings, and left the sheet to complete, which felt invasive. Everything about it is very dated. States 'no smoking', but it smells really badly of cigarettes, especially on entry. Cleanliness was an easy zero, honestly very bad. There were no curtains! Only see-through voil-style curtains, which covered half the windows. Location is not only noisy, but pretty scary. Some not nice people hanging around the door and area.
8.0 / 10.0
The location was close to the subway/rail links. There were supermarkets and restaurants nearby. The room had a kitchen and fridge. Kostas the landlord was very nice.
Bed was slightly hard, pillow was too soft. Extension plug socket was difficult to connect.
10.0 / 10.0
Within 2 minutes' walk from Banhof West Station, where there are direct trains to the Central Station, the hotel has an excellent location. There are a supermarket and restaurants nearby. The room is big and comfortable, and it is exceptionally clean.
Nil.
5.0 / 10.0
Nope
The pillows
8.0 / 10.0
It was clean and a reasonable price. Wi fi worked well. Supermarket next door so easy to get supplies needed
Club next door which went all night but most noise cut out when room closed up. Bathroom door was frosted in strips however not really private.
9.0 / 10.0
The triple room was clean and bigger than expected, beds were comfortable. The owner is very nice and accommodating. As we were there during a heatwave it was nice to have a ceiling fan. The kitchen is very basic, according to fire regulations one is not allowed to fry anything but you can boil something or reheat food in the microwave. Subway station is just a short walk from the hotel and there are many restaurants in a walking distance from the place. We were there during the week so nightclub noise was not a problem and the street noise is typical to a big city.
10.0 / 10.0
I loved the automated checkin. The apartment was very clean.
I have zero complaints.
9.0 / 10.0
The room was clean and cozy. There was everything necessary for living.
The noise outside the window prevented me from sleeping late at night and early in the morning.
7.0 / 10.0
Very clean and bed was comfy
The noise, constant bass noise from club downstairs.
8.0 / 10.0
Good location with many bars, restaurants and supermarket near by. I also like the kitchen facilities
It needs some updates like for example the kettle didn’t work and it was not easy to close the window
10.0 / 10.0
It was a clean and nice place, situated in a convenient location. The staff was friendly, and communication was good. The kitchen was provided with all the necessary items.
Nothing
10.0 / 10.0
Central place, easy access.
9.0 / 10.0
Excellent, comfortable hotel. Easy self-accommodation. The room has a small kitchen, kettle, microwave, dishes. Near the hotel there are several supermarkets, parking, many cafes and bars. To the Cologne DOM 15 minutes by walk, near the metro station, the line 3, 4 and 5 Great location.
The walls are still thin and if the neighbors are noisy you can hear them.
8.0 / 10.0
The location is great, close to the city. The room is quiet and the bed is comfortable.
Pillows were very light and almost non-existent. We had a double bed but the duvets were two single size duvets
7.0 / 10.0
Great location and very helpful staff!!
1.0 / 10.0
Very close to U-Bahn and Train stations... There are a lot of supermarkets around the hotel.
! DO NOT EVEN THINK ABOUT STAYING HERE!
We had to stay there because we had already paid for the hotel in advance, and Booking responded me after we had arrived home.
On the first day, we went out and we arrived in the room late night. When we went to bed, we saw a stain on the bedsheet. We couldn’t fix this problem because there was no reception. We had to sleep in that dirty bed.
Next morning, we left the bedsheet uncovered, so that they can see and change it. We arrived at hotel around 22 pm. When we entered in the room, we saw that our suitcases had been opened and searched. After a few minutes we found out that they took our toothpaste, contact lens cases, unopened bottles etc. But the dirty bedsheet was still there! As there was no reception, we couldn’t do anything! I could only send a message to the hotel via Booking.
At that night we had to go that dirty bed with contact lenses. It was -6C outside. I wanted to close the balcony door firmly and I found out that it was broken! We had to fit the towels between the door and frame. I sent another message to the hotel about this problem.
Next morning, I received a message. They said they had mixed up rooms. So, they had picked our clothes up, and put them into the suitcases. They had thrown our lens cases etc. away for housekeeping. After they had found out that it was a mistake, they had brought our suitcases into the room, und unpacked them again. About the balcony door they said it had not been broken before.
In the last evening they sent me a message and offered us another room and a voucher. We kindly refused them because it was our last night, and we didn’t want to hear them anymore.
When we arrived in the hotel, we saw that they had taken our lens cases etc. from the rubbish bin and put them on the table. By the way, although they used the excuse of housekeeping, the dirty bedsheet was still there. Likewise, our towels were fitted between the door and frame, and they did not give us clean towels.
8.0 / 10.0
Very good location, close to the centre. Nice and welcoming staff.
7.0 / 10.0
friendly welcome, room size is sufficient, location is quite good.
The ingredients in the kitchen were insufficient. There is a microwave oven, but there is no glass plate for heating in the oven, plastic plates are available. For this reason, we had a hard time in the kitchen.
7.0 / 10.0
Decent room, close to metro and trams, shops and restaurants. Comfy bed. Manager very nice and friendly.
Bathroom could use renovation.
Party in the basement was going on for looong and you could feel the base.
5.0 / 10.0
The hotel was cheap and in a great location for what we came to do. The receptionist was also very helpful and friendly. It wasn't a bad stay, I would probably use them again if I ever went to Köln, assuming the price remained low.
We ordered this apartment hotel so we could cook in the room instead of spending money on eating out, but the facilities were not really very good. It lacked plates and cups and we had to "rent" additional kitchen supplies, which we weren't particularly happy about.
The lighting in the room/bathroom was also terrible, which made shaving a bit of an ordeal.
The bed and pillows were also atrocious. We did not sleep well. The wifi was also unreliable, but thankfully we had roaming data.
It was also quite hard to find staff if we needed information or help with anything, when the maids didn't speak English and the reception was not manned the whole day.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
The location and the person in charge were exceptional
9.0 / 10.0
Everything was great and I had a good night at here.
9.0 / 10.0
The host was very friendly and the location was perfect
10.0 / 10.0
Amazing staff, superb location, expecially if you are looking to have a fun night. All of the best clubs and bars are very close.
The room was clean and the bed was super comfy. Also very comfortable shower.
Everything is within the walking distance. It takes 20 minutes to walk to the train station or the Cathedral.
There are bakeries and cafes nearby to get fresh buns and morning dose of caffeine.
10.0 / 10.0
Perfect location, perfect room with light and balcony, fridge, private bath felt very secure , its near everything, stores restaurants and cute neighborhoods
6.0 / 10.0
The place is just a 20 minutes walk from the center of the town and there are a lot of great cafeterias and restaurants nearby. The price, in comparison to the average hotels in the city, is pretty good.
They have to work a little bit more with the facilities and the consumables. There was literally no soap in bathroom 🤣. Also it takes a lot of effort to close the door.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at CityPark Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is CityPark Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CityPark Hotel?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
