Residenz Lothringen by AlpenTravel

Great location, great wifi, washing machine, great view, price, everything was amazing

It did smell like someone had smoked cigarettes in the apartment before, and they had done something to remove the scent. I am very sensitive to smells I could smell this, but my brother could not.

Good location, central and quite close to Terme, railway station and lifts. Good value for money. Staff was friendly and helpful. Bad Gastein is a lovely place, definitely worth visiting. We stayed at the apartment at the end of August.

Our room was upgraded and we stayed in a better apartment than we had expected - it was quite good: the view to the mountains, quite clean, a kitchen with everything you need, clean comfort beds.

Charging additional money for bed linen is pretty weird. The fact that keys are at the reception in another hotel should be mentioned earlier - we came to the apartment and were wondering around trying to find someone. Luckily we were without children or baggage but it can be a problem for someone. Please, tell this information in advance and make sure that people get it.

It was comfortable apartment

Check in... On booking it was written 14:00... But we had to wait till 16:00 to get the appartment Then no information where to park. We didn't order the linen and towels, because it was extra payment... But in the end everithing was in... So we packed and carried ours for nothing. The only light in the bathroom was not working... And somehow we couldn't get the agency on the phone... No ski-bus... Long walk up the hill to the ski area. If you type the property address in google maps... It takes you to wrong location.