Fersal Hotel - P. Tuazon Cubao

Everything went well. Wonderful staff. Thank you. Will definitely book again for our next trip!

none

Comfy bed, spacious and clean. Breakfast is good.

none

Breakfast was good and staff Friendly, they let my sister check in early and the room is clean.

None

I liked that there are new staff in this property but I kinda miss the old ones, the ones who actually know me.. I have been a regular in this hotel and I have already been friends with the old staff... I have been gone for 1 yr and 6months staying abroad and now there are new staff, they are also friendly but i dont think they are as honest as the staff before...

I accidentally left my black shoes there in my room, although it is my fault, i just think it is unfair that the staff did not thoroughly check the area when I checked-out )By the way, I checked out at 4am right after I attended a party and I was in a hurry to get all my stuff that I forgot my black shoes... it is a Mobil Mephisto shoes by the way, priced 26,000php). When I called the next day, as expected, they said they did not find a pair of shoes... okay.. my fault but its just sad that they dont thoroughly check the space when a customer checks out.. Unlike before, when I purposely leave 200tips, they will still call the lobby for clearing because I left money. The staff before were honest..