Elit Palas Hotel

It was to the place I wanted to go

The loud construction works in front of the hotel

Big rooms

400 lira for that breakfast is too much

Location, cleanness. room size. Staff attitude.

Check-in process: We arrived at hotel at 12:30 pm, check in time was 2:00 pm. We booked two rooms- one single and one family. Single room was ready and we did immediate check in for that. For the other room, we did the check-in paper work and hotel reception assured that our baggage will be sent to our room once ready. We went out and came back after 8:00 pm, language was not in the room. Called twice in the reception to send the baggage in the room- non action was taken. Finally after 1 hour, we need to come down to reception to collect the luggage. Buffet Breakfast: Limited food option with very infrequent refill (we were there about 45 mins, refill for few items were never given). There were no cups for the tea/coffee and glass for the juice/water. Need to request multiple time to get those.

This is my third stay in Elite Palace. it did feel different for a while. Special thanks to Tolga, Ali, the blond lady and the young gentleman at the reception; they made up for the inconvenience we faced. we lost our mittens and we wanted to ask if they saw it near the hotel and directly were ready to check if anyone from the staff took it (which wasn't the case) the management is very decent and nice . the location is prime, the breakfast on January first was a completely different from previous days and was exactly as we used to have it in our past stays. the heating system is top notch. there is a hospital few steps away and an OPD.

the Card "clean My room" has no value, you need to inform reception if you want your room cleaned. which really wasnt convenient as we were informed about that on our last day. the Hair dryer in our room didn't work and wasn't fixed for all ALL THE STAY !!. even though the weather was snowy! the breakfast before January one was not to the level we used to have. the food wasn't covered, 2 days there were no eggs, sausage refilled ( at 9.50 there was no replacements to missing items, breakfast ends at 10.30 ) many variety and service was upon January 1. THE WIFI STOPPED AT 12.00 AM FROM OUR CHECK OUT DAY!!!! thanks to ALI he helped us obtain it again.