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Novel Hotel City Center

Swimming pool

Swimming pool

Property building

Lobby or reception

Lobby or reception

7.7Good

(4,824 Ratings)

"Every member of staff so helpful"

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(4,824 Ratings)

Hotel in Abu Dhabi

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Novel Hotel City Center, is ideally located in the heart of Abu Dhabi’s main business district. Centrally located, our hotel offers the perfect blend of luxury and accessibility. Whether you're here for business or leisure, we've got you covered.

Amenities at Novel Hotel City Center

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Abu Dhabi

city location on map

Nearby attractions

Louvre Abu Dhabi

UAE Presidential Palace

Warner Bros World Abu Dhabi

Sheikh Zayed Festival

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(4,824 Ratings)

"Every member of staff so helpful"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(4,824 Ratings)

Hotel in Abu Dhabi

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Map of Abu Dhabi

city location on map

Nearby attractions

Louvre Abu Dhabi

UAE Presidential Palace

Warner Bros World Abu Dhabi

Sheikh Zayed Festival

Available Rooms

About this hotel

Novel Hotel City Center, is ideally located in the heart of Abu Dhabi’s main business district. Centrally located, our hotel offers the perfect blend of luxury and accessibility. Whether you're here for business or leisure, we've got you covered.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(4,824 Ratings)

100% verified reviews

5.0 / 10.0

OK. But disappointing due to the above.

The fact that I know the hotel well Some of the staff, the location, the fitness centre

It has now started to go downhill. I have known it for 30 years and this is the first trip since it became Novel where I have clearly noticed it declining. Such a shame. Specifics: 1. phone to reception didn't work 2. phone to room service - no reply for 5-15 minutes 3. room service initially refused to provide the breakfast on the bar code menu - (only omelette, none of the other trimmings although clearly included on the menu) 4. No soap accessible when having bath 5. The button to change show to bath or vice versa did not work.

8.0 / 10.0

I stayed there for 9 days and enjoyed using the pool and walking to WTC ( shown in background of photo) for shopping and

It was a great location central to all malls. The cleaning staff were particularly helpful. Sali went out of his way to clean and helped dry up a water issue on carpet.

The room was very dark as window was relatively small and outside of window bit dusty. Furniture and carpet were dark.

7.0 / 10.0

Provide a free valet parking for all fo your guests or customers

Center of the city

No free valet parking

10.0 / 10.0

Enjoyable and relaxing

Every member of staff so helpful

Nil

9.0 / 10.0

This is a place to relax always.

I loved the professionalism and great customer service I received. I loved the pool experience.

My stay was short so next time I will stay for more days.

9.0 / 10.0

This hotel met our expectations.

The staff in this hotel is extremely courteous and helpful. We were traveling with a lot of baggage and two wheelchairs and they helped us with all that. We got everything that we asked for.The rooms are very clean. The bathrooms are like new and well maintained. I would definitely recommend this hotel.

Our rooms were a bit small.

1.0 / 10.0

Never go there

Its the worst experience ever

I used the bath tube the whole room was water and I WAS GOING TO FALL DOWN AND BREAK A BONE!! Room smell is awful, the AC IS SOOOOO BADDDDDD, I didnt even stay the night there I left this shitty place

10.0 / 10.0

Excellent service, great expereince. Highly recommended.

Being a regular guest at Novel, Had a great expience during my stay. Excellent service as always, location and value for money. Staffs are very accommodating and supportive. Keep it up.

nothing. exeeded my expectations.

1.0 / 10.0

Bad

Only receptionist she’s name (Rowan)

The air conditioner is not working, the room is too hot Which made me leave the hotel after midnight.

10.0 / 10.0

Amazing

Every thing

Nothing

7.0 / 10.0

Good

🚿 pressure was less.no proper hot water also

10.0 / 10.0

Amazing place

Every thing

Nothing

10.0 / 10.0

Amazing place

Every thing

No thing

2.0 / 10.0

Inconvenient Stay

Not good at all

The bed was very old even it was not suitable to sleep on it, pillows were very uncomfortable. I have to asked for toothbrush and shaving kit which is not available in room upon arrival. The shaving kit was old (not sharp) that I only did my half shave. Breakfast is less variety and cold, americano is tasteless. Kudos only with the location and accessible to most of places in city center specially the World Trade Mall

7.0 / 10.0

It’s a nice ambience always at Novel hotel room is neat and tidy and the AC cooling is good

Good location and very helpful staff

I felt the charges to dry clean the carpet is way over and could be reasonable although the manager was very helpful and kind enough to reduce but I still feel that no guest does anything on purpose plus the washroom didn’t have any drainage within washroom itself

9.0 / 10.0

thanks

location, cleanness, friendly team

all good

6.0 / 10.0

Hotel could do with a bit of a makeover

It was ok ! Average

It was a bit tired

10.0 / 10.0

Even with those tiny unconvincing things the stay was extremely good

The stuff was really caring, extremely polite and positive. The room itself seems really vintage, thought) however, everything is maintained well, no dust or dirt, lights are working, water is running, no problems with the hot water what so ever.

There is no fan in the room, the safe is not working, weird socket type aaand no hand shower.

7.0 / 10.0

Value for money

Location is in heart of city All food joints , transport point and shopping centre walking distance

Room is not spacious

7.0 / 10.0

Down town hotel

Location, friendly staff, spacious room,

Bring your electric adapter due to all the outlets are British style, needs renovation,

10.0 / 10.0

If I will need hotel will choose this again

It is nice, clean, comfortable hotel. Location very good

Nice

1.0 / 10.0

I had to leave extra day, early they wouldn’t consider adjusting my balance.

The bar and dance club within.

Staff was not very friendly.

5.0 / 10.0

Average

Good location.

Reception, room service.

8.0 / 10.0

Good value in good location.

Good location. Gym and pool.

8.0 / 10.0

Value for money d

Location and staff

Room was a bit tired but for the money it was fine

7.0 / 10.0

In general good,helpful staff and especially ially good location

Good house keeping specially Mohammed

No drain in the bathroom

7.0 / 10.0

Good Stay

Location

N/A

8.0 / 10.0

Good value for money in Abu Dhabi

Nice value for money, good conditions for the money paid at the rate of 47 Usd per night

The furniture could be updated and the pool region also.

5.0 / 10.0

NOT RECOMED

The location of the hotel perfect.

I am not happy with room, there is bad smell in the room and sink sometimes flood with water also there not enough light in the room. The staffs that i meet it in the morning is not friendly and not helpful.

9.0 / 10.0

Excellent location and much improved hotel

Location, good value for money and excellent staff. Glenn on reception great sense of humour and professional and Riyda in the Beaujolais is legend There have been a lot of noticeable improvements including the beds (which no longer attack your ankles) and a number of F@B initiatives

Internet could be faster

10.0 / 10.0

Wonderful

Sweet

Delay

10.0 / 10.0

Friendly country and a friendly stay

Great hotel for an affordable price. Location top notch, great options to commute (local bus stops nearby). Cozy and comfy room, clean sheets, personel always on top of their game, with any reasonable request completed within minutes. Good breakfast - plenty of options. all facilities as good as they can be. Swimming pool nice, gym as well. Good opening hours (gym 24/7)

The hotel despite the location and general view could use some refreshment, but overall nothing bad

5.0 / 10.0

Passable

The location of the hotel is fine. Workers are extremely good. I am not sure about the cleanness in terms of the bathrobes we received.

Also keep in mind if you are booking with a child the breakfast is not included for your child. It is not mentioned anywhere and we didn’t have problems with other hotels before regarding this issue but in this one the rules are different.

1.0 / 10.0

Definitely a 2 star hotel. It needs to be revalidated.

Really outdated and dirty room. The bed was very uncomfortable. The bathroom was dirty and outdated. No parking available. Its claimed to be a 5 star hotel but should not be more than 2 star

Room, bed, bathroom, carpet

7.0 / 10.0

Good

The reception staff was very helpful and courteous

Too much noise from the clubs, you cannot sleep peacefully

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