Novel Hotel City Center





7.7Good
(4,671 Ratings)
"Calm and quiet"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Novel Hotel City Center, is ideally located in the heart of Abu Dhabi’s main business district. Centrally located, our hotel offers the perfect blend of luxury and accessibility. Whether you're here for business or leisure, we've got you covered.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(4,671 Ratings)
"Calm and quiet"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Calm and quiet
Nothing
10.0 / 10.0
Calm and quiet
Nothing
9.0 / 10.0
I like about the property is you can check in early if they have available room, they will not let you wait until the check in timing
All good
10.0 / 10.0
comfortability
outside renovation appearance
9.0 / 10.0
I didn't have breakfast as well but the location is very very nice
Faster customer care
Enough sugar and other tea ingredients in the rooms
Available receptionist
10.0 / 10.0
Was booked for smoking room, but I got non smoking room (need to wait for more than 30 mins more to get smoking room)
1.0 / 10.0
Location
It wasn’t as expected washbasin and drainage was chocked up. No hair dryer no hand shower
Toiletries are not arranged.
Dirty carpets
3.0 / 10.0
rooms smelled like smoke, really poor communicaiton prior to stay causing a lot of stress
5.0 / 10.0
The fact that I know the hotel well
Some of the staff, the location, the fitness centre
It has now started to go downhill. I have known it for 30 years and this is the first trip since it became Novel where I have clearly noticed it declining. Such a shame. Specifics:
1. phone to reception didn't work
2. phone to room service - no reply for 5-15 minutes
3. room service initially refused to provide the breakfast on the bar code menu - (only omelette, none of the other trimmings although clearly included on the menu)
4. No soap accessible when having bath
5. The button to change show to bath or vice versa did not work.
8.0 / 10.0
It was a great location central to all malls. The cleaning staff were particularly helpful. Sali went out of his way to clean and helped dry up a water issue on carpet.
The room was very dark as window was relatively small and outside of window bit dusty. Furniture and carpet were dark.
7.0 / 10.0
Center of the city
No free valet parking
10.0 / 10.0
Every member of staff so helpful
Nil
9.0 / 10.0
I loved the professionalism and great customer service I received. I loved the pool experience.
My stay was short so next time I will stay for more days.
9.0 / 10.0
The staff in this hotel is extremely courteous and helpful. We were traveling with a lot of baggage and two wheelchairs and they helped us with all that. We got everything that we asked for.The rooms are very clean. The bathrooms are like new and well maintained. I would definitely recommend this hotel.
Our rooms were a bit small.
1.0 / 10.0
Its the worst experience ever
I used the bath tube the whole room was water and I WAS GOING TO FALL DOWN AND BREAK A BONE!! Room smell is awful, the AC IS SOOOOO BADDDDDD,
I didnt even stay the night there I left this shitty place
10.0 / 10.0
Being a regular guest at Novel, Had a great expience during my stay. Excellent service as always, location and value for money. Staffs are very accommodating and supportive. Keep it up.
nothing. exeeded my expectations.
1.0 / 10.0
Only receptionist she’s name (Rowan)
The air conditioner is not working, the room is too hot
Which made me leave the hotel after midnight.
10.0 / 10.0
Every thing
Nothing
10.0 / 10.0
Every thing
Nothing
7.0 / 10.0
🚿 pressure was less.no proper hot water also
10.0 / 10.0
Every thing
No thing
2.0 / 10.0
Not good at all
The bed was very old even it was not suitable to sleep on it, pillows were very uncomfortable. I have to asked for toothbrush and shaving kit which is not available in room upon arrival. The shaving kit was old (not sharp) that I only did my half shave. Breakfast is less variety and cold, americano is tasteless.
Kudos only with the location and accessible to most of places in city center specially the World Trade Mall
7.0 / 10.0
Good location and very helpful staff
I felt the charges to dry clean the carpet is way over and could be reasonable although the manager was very helpful and kind enough to reduce but I still feel that no guest does anything on purpose plus the washroom didn’t have any drainage within washroom itself
9.0 / 10.0
location, cleanness, friendly team
all good
6.0 / 10.0
It was ok ! Average
It was a bit tired
10.0 / 10.0
The stuff was really caring, extremely polite and positive. The room itself seems really vintage, thought) however, everything is maintained well, no dust or dirt, lights are working, water is running, no problems with the hot water what so ever.
There is no fan in the room, the safe is not working, weird socket type aaand no hand shower.
7.0 / 10.0
Location is in heart of city
All food joints , transport point and shopping centre walking distance
Room is not spacious
7.0 / 10.0
Location, friendly staff, spacious room,
Bring your electric adapter due to all the outlets are British style, needs renovation,
10.0 / 10.0
It is nice, clean, comfortable hotel. Location very good
Nice
1.0 / 10.0
The bar and dance club within.
Staff was not very friendly.
5.0 / 10.0
Good location.
Reception, room service.
8.0 / 10.0
Good location. Gym and pool.
8.0 / 10.0
Location and staff
Room was a bit tired but for the money it was fine
7.0 / 10.0
Good house keeping specially Mohammed
No drain in the bathroom
7.0 / 10.0
Location
N/A
5.0 / 10.0
The location of the hotel perfect.
I am not happy with room, there is bad smell in the room and sink sometimes flood with water also there not enough light in the room. The staffs that i meet it in the morning is not friendly and not helpful.
8.0 / 10.0
Nice value for money, good conditions for the money paid at the rate of 47 Usd per night
The furniture could be updated and the pool region also.
9.0 / 10.0
Location, good value for money and excellent staff.
Glenn on reception great sense of humour and professional and Riyda in the Beaujolais is legend
There have been a lot of noticeable improvements including the beds (which no longer attack your ankles) and a number of F@B initiatives
Internet could be faster
10.0 / 10.0
Sweet
Delay
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novel Hotel City Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novel Hotel City Center. Enjoy the water!
Is Novel Hotel City Center pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novel Hotel City Center?
We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
