Regenta Arie Lagoon Negombo

Pool area, clean rooms.

The website looked like two bedrooms but in reality it’s one big room with 2 beds in it, so a bit deceptive. Staff were not very friendly or accommodating and very slow.

We had a twin large beds with two bathrooms, was very comfortable for travel friends staying together. Nice pool area. Breakfast was good.

Staff were very slow but friendly.

Staff is so friendly and facilities are good. Wheelchair friendly and there is adapted shower room for Wheelchair user. We had a good time and looking forward to go back again.

Nothing .

The room was lovely, bed very comfortable and small terrace equipped with 2 chairs and table was nice. Well maintained grounds and property. Reception staff were fabulous and the welcome was great.

After a fraught journey we went straight to the restaurant for an early lunch and coffee. The service was not good and the food really disappointing. It felt very disorganised. We could not charge our food to the room and waited 20 minutes to pay. The waiter came to our room for the cash payment, charged us the wrong amount then came back for the balance. Left me feeling distrusted and this felt quite disorganised and unprofessional. The fridge/mini-bar in the room was locked and we had to wait a few hours for a staff member to unlock it. The offering of coffee in the room was sparse and we had to request more.