Hostel Day 'N' Night

Very good experience, early check-in, best personal, very sensitive to my personal needs and requests.

Comfortable bed, lockers, curtains for privacy, power outlets and towel provided. Super clean place. Ivan who works here was great. Super friendly and willing to help and go the extra mile for guests. Recommend

everything was so good. beds were so comfortable, big, quiet, and clean. the bathrooms were also so clean. the kitchen was adequate and clean. and the lounge areas were very nice. the hosts were also so welcoming and making sure i am having a good stay with helpful recommendations and tips. honestly would come to nis again just for this hostel. so impressed!

everything was great

The hostel is nice, clean, beds are good. Was a little weird that I was alone in a 10 bed room, while I hear people in other rooms, but ok.

The issue was not the hostel itself, but rather the way the situation was handled. During check-in, the woman at reception kindly informed me that checkout was at 12:00. Since this is later than most hostels, I even repeated the time back to her to make sure I understood correctly. I trusted the information given to me and planned my morning around it. The following day, while I was still in the room waiting for 12:00, a man who I assume was the owner entered and told me I needed to check out immediately. I politely mentioned that I had been told checkout was at 12:00, but instead of clarifying the misunderstanding professionally, he responded with a sarcastic laugh which to me implied that I was simply trying to stay longer on purpose. What disappointed me most was not the confusion itself — misunderstandings happen everywhere — but the dismissive and accusatory way the situation was handled. The room was empty, I was not causing any inconvenience, and I had simply relied on the information I had been given by staff. A more respectful response would have made all the difference. I rarely leave negative reviews, but I believe professionalism and communication are especially important in a hostel environment, where guests expect a welcoming and respectful atmosphere. At the end of the day, we are all human, and anyone can make a mistake. I simply believe the situation could have been handled with far more understanding and respect.