Hotel Aceitunos

Excelente atención. Excelentes instalaciones

Well, everything: this is a beautiful original colonial building/hotel with a nice large pool, stylish decor and perfectly well located in Villa de Leyva. But above all: super helpful people. A huge huge thank you to Ivan who was so helpful to us. We ended up in Villa de Leyva during a road blockade by miners and farmers: impossible to reach Bogota, all the roads were blocked. Ivan went out of his way for us, calling the authorities, the police to find out the different blockages. In the end, he brought us back to Bogota via diverted mountain roads (7 hours instead of 3). We cannot thank you enough Ivan! Bonito recuerdo ;-)

Great location next to bars and restaurants! The service and food at Selina's restaurant is wonderful. Natalia, was more than just a massage therapist, She really working with heart, She was just amazing....” The manager and staff was super attentive and friendly!

The Selina hotel is definitely a great hotel and place to stay in villa de Leyva but unfortunately due to unfortunate flooding in the city a day before we arrived, a lot of things were damaged and the staff was working hard to put the place back in order. Hence why all the attention was set on rearranging things and not the guests. We understand that was a terrible incident and the staff had to work harder to organise and plan the next couple of days but the communication was very poor: For example we haven't been said about what happened, the cleaning following our first night hasn't been done despite having mud everywhere in the room and asked for it at the reception. Unluckily we also discovered the following day that the hot water and WiFi weren't working, once again we haven't been warned or no communication have been done. We understand that due to the flooding things were upside down, no having hot water is ok if communication would have been done which shows clients respect and which we believe is a part of the job as well.