Spinel Hotel - Old City

Nice hotel very helpful staff, free parking

1. Very friendly and informative staff, always available. 2. Very good location, close to major tourist areas and public transport, but still hidden enough to be peaceful. 3. Great view of the Bosphorus from the room.

1. The room was small, there was space to move around the bed and place our luggage, but not more than that. Plus we are tall people and could easily touch the ceiling. 2. The room wasn't fully clean on arrival - there was some trash on the windowsill behing the curtains, likely not noticed by the cleaning staff. 3. Cramped architecture with lots of stairs - different sets of stairs to get to our room and to get to the breakfast room.

Very clean and super comfortable bed! Location was excellent, walking distance to Sultanahmet Square. Be aware that the walk includes walking up a set of stairs, which is fine for most able-bodied but might be an issue for some. Not sure if there are alternative routes. Felt very safe throughout my stay. Have to give a special mention to the hotel staff who were always friendly, professional and responsive. The first night I arrived in Istanbul, I didn’t have the right adapter to charge my phone. The receptionist on duty at the time went out of his way to help me find a place to not only buy the adapter, but also helped me resolve the issue when it wasn’t working initially. Also thank you to the lovely lady serving breakfast who was exceptionally helpful and a ray of sunshine. Thank you for your hospitality!

Nothing I didn’t like about the property. There is some noise that can be heard in the surrounding area at night but this is common I think iand can’t be helped by the hotel. The airport transfer while efficient and comfortable/friendly, I think was a bit pricey due to the exchange rate.

Fantastic central location Friendly & helpful staff Cleaned room every day The hotel itself was very tired & need of repair

Bit basic - fixtures & fittings were broken No air conditioning in the main bedroom