Primero Primera

Beautiful, comfortable boutique hotel with exceptional service. Delicious breakfasts, gorgeous pool and garden with lots of shady and sunny spaces to sit.

The location is in a lovely part of town but is a bit far from some of the city’s attractions.

The history the vintage atmosphere beautiful Staff very helpful near to many restaurants Breakfast lovely

Nothing I did not like

Everything! Staff, location, restaurant, local area, our room…

N/A

It has a home-like atmosphere, likely because it’s a converted apartment building tucked into a quiet suburban neighborhood. The on-site garage is convenient, the rooms are relatively spacious, and the breakfast buffet is impressively expansive. We regretted not booking a true 5-star hotel, which would have cost the same but delivered a far more luxurious experience.

We appreciated the complimentary breakfast offered as a gesture for the non-functional phone and TV screen in our room. However, the overall experience at Primero Primera fell short of a true 5-star standard. The rooms are not updated — one of our bathrooms had a visibly worn door ledge, and the furniture throughout felt dated and tired. Towels were limited (just two), and although complimentary water and soft drinks were a nice touch, they didn’t make up for the lack of modern comfort. The pool area also felt outdated, and overall amenities were underwhelming for a hotel in this category. Staff were polite, but seemed limited in their authority to accommodate guest needs. For instance, when we requested rooms on the same floor as our children, we were offered to downgrade our room instead of upgrading theirs — an odd solution that was paired with a complimentary buffet as a concession. While the hotel has charm and a boutique feel, it did not deliver a true luxury experience. A disappointing stay for those expecting 5-star quality.