Hotel Zugbrücke Grenzau GmbH

In a beautiful location Efficient and organised Lovely pool Very well equipped gym Delicious breakfast

All good

The room was nice, large with windows we can really open ! I could see and hear the river flow outside. Very quiet. Kettle only, no coffee machine, but you can make your own coffee with dehydrated coffee sachets. Beautiful swimming pool with massaging jets. if you need sleepers for the pool, you must ask the reception. In the bedroom there is a bath robe and extra towels. Large restaurant with very large choice of food for breakfast. Coffee is excellent and a lot of different fruit/veggies juices. The SPA is superb, unfortunately I did not try the saunas because it is "naked only" and there were only men. Maybe because it was a Saturday evening, but it felt very uncomfortable for me. The Jacuzzi is also outside (like saunas).

The mattress was very used on one side and also too soft. I had to find the best place on the mattress to sleep well. As I was on my own on a big bed, they did the bed with a single person duvet, which is a bit ridiculous. I would have preferred to have a big and thick duvet and this is also the reason why I asked for a two place bed. Fortunately for me there was another (1 person) duvet in the wardrobe. The shower has no joint around the door, which leaves water everywhere. If you neighbour opens water on his side, you suddenly have your water becoming very cold or very warm. beware ! The TV has only channels in German and no Netflix. I tried with internet on the TV but did not work. Internet is not fantastic and the Wifi not 100%. I tried to broadcast from my phone, it was not supported by the system. In the end I watched on my laptop.

Location, pool and spa facilities, the pizza restaurant, mini golf and the area

The room size, the buffet restaurant was not good, no airco on the premises.

Breakfast was really good

The hotel told me I could charge my electric car. I asked them to make sure I could charge my car. They said they would reserve a place. When I arrived there was only 1 charging station and it was taken by a car, which wasn't charging. The hotel staff didn't know how to turn on the the charging station. I had to find out myself. They weren't helpful at all trying to solve my problem. When I finally figured it out, I offered to explain it to them. They weren't interested, I guess that says it all........