Hotel Cactus





7.2Good
(2,022 Ratings)
"Brilliant location & helpful staff. There were 2 good metro lines within a 5 minute walk. The area felt safe at all times of the day & night. Check in process was quick & easy. We was kindly upgraded..."
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3-Star Hotel
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
This Parisian hotel is located just a 10-minute walk from the Montparnasse SNCF Train Station, and 492 feet from the Volontaires Metro stop. It offers comfortable rooms with satellite TV.
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Garden
Family friendly
Smoking allowed
Safe
Fire extinguisher
Cleaning products
$$$$
7.2Good
(2,022 Ratings)
"Brilliant location & helpful staff. There were 2 good metro lines within a 5 minute walk. The area felt safe at all times of the day & night. Check in process was quick & easy. We was kindly upgraded..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Nothing.
Dirty, uncooperative staff
8.0 / 10.0
All
Nothing all was good
5.0 / 10.0
The hotel is in a pretty good location for the arrondissement and for getting around.
Elevator missing. Not ideal when you have lot of luggage.
5.0 / 10.0
The staff were really friendly and there was an option for breakfast
The main issue was the walls and door were not sound proofed at all and the noise picked up in the afternoon and late at night with people checking in and out and coming back from night life - this disrupted our sleep hugely. The room did not have a good standard of cleanliness, it did the job but the shower appeared unclean and there was dust in numerous places. The bed was also very firm which was uncomfortable. We didn’t mind this but there is no lift so if you have mobility issues I would advise against.
7.0 / 10.0
Good location
room and infrastucture
8.0 / 10.0
We booked a room for 2 people. Comfortable space, bathroom had sliding doors, lockers and cupboard. location was great as we had good connections to all important places of visit, through tram bus and metro.
No lift and there is a spiral shaped staircase. Difficult to move up if you are carrying luggages.
In the bathroom there could have been more quantity of soap or gel.
1.0 / 10.0
I can talk about what I didn't like, because that was the most obvious thing for me. An amount was debited from my credit card as pre-authorized. When I arrived at the hotel, they told me that I would have to make a new payment and that the pre-authorized amount would be canceled. That was two weeks ago and I haven't received the money back. I was at the hotel and was treated very poorly by a very rude and ill-mannered woman. I sent an email and, after much insistence, they told me that this was the procedure and that I would have to wait. No one could explain to me why we had to pay twice, because all we had to do was use the pre-authorized payment amount. Anyway, I hope to get my money back!
An amount was debited from my credit card as pre-authorized. When I arrived at the hotel, they told me that I would have to make a new payment and that the pre-authorized amount would be canceled. That was two weeks ago and I haven't received the money back. I was at the hotel and was treated very poorly by a very rude and ill-mannered woman. I sent an email and, after much insistence, they told me that this was the procedure and that I would have to wait. No one could explain to me why we had to pay twice, because all we had to do was use the pre-authorized payment amount. Anyway, I hope to get my money back!
1.0 / 10.0
The staff if beyond rude and have no order in how they do things,
The staff if beyond rude and have no order in how they do things,
4.0 / 10.0
Close to every thing
Hospitality no room service if you don’t ask
5.0 / 10.0
Location
The mold, broken door in the bathroom and long to get my deposit back
1.0 / 10.0
.
They charged me the DOUBLE of the value of the booking. I only saw it today and thank god I’m still in the city and will go there to understand but the service was terrible. I very angry at this value. they were rude all the time, they didnt clean basic stuff (like a cup of tea of the own hotel in our room stayed used until the last), they said we needed to leave the keys of the room (which were actually keys) in the reception but our safe wasnt working (and they entered the room even if we didnt leave the keys so we stop leaving them). The stars, reception and whole building stank. Also the building was passing through a renovation (and staying in an construction is not that pleasant) and the fire alarm rang each moorning at 9:00 am and at night randomly.
8.0 / 10.0
Clean and organised
Stairs, no YouTube, Amazon Netflix
10.0 / 10.0
Brilliant location & helpful staff. There were 2 good metro lines within a 5 minute walk. The area felt safe at all times of the day & night. Check in process was quick & easy. We was kindly upgraded and given a lovely room on check in. Staff looked after us well & allowed us to keep our luggage in the luggage room & use facilities whilst we was waiting to travel back. Great hotel for a city break. Highly recommended!
1.0 / 10.0
Nothing
I recommend to stay in another hotel in Paris.
We had to re-book to another hotel after one of four nights. The main reason was noise in the room which made it impossible to sleep. The hotel staff told us that multiple guests had complained about the same noise. In addition, the room was poorly equipped, the beds were way too hard, and the rooms were not particularly clean.
We discussed the situation with the hotel staff who told us to contact the hotel manager to see if we could get a refund for the last three nights. We have experienced very poor service after we left the hotel, the manager has only replied to one of our e-mails. We have sent multiple e-mails to sort this out, without answers. It has now been two months since our stay there.
8.0 / 10.0
comfortable bed
damaged bathroom ceiling
10.0 / 10.0
very good
Nothing <3
2.0 / 10.0
location
rudeness of staff
10.0 / 10.0
Far exceeded expectations! The images don't really do full justice. The room was lovely and clean, the bed comfy and the staff were welcoming. The best part was the bathroom, modern space with a large rainfall shower, plenty of hot water and great water pressure. The location worked perfectly, a 1 minute walk from a metro station which takes 5-10 minutes to reach the centre of Paris. Highly recommend this place!
10.0 / 10.0
Newly furnished
10.0 / 10.0
The room was very clean, new and well equipped.
6.0 / 10.0
Very clean and beautiful room. Location is great with easy access to buses and metro. Some nice restaurant and shop nearby.
The staircase is horrible especially if you have big luggage to carry. We couldn’t adjust the heater in the room and it was quite cold sometimes.
5.0 / 10.0
The location is great and it's near to the effiel tower.
24 hours before my arrival at the hotel, they took money from my credit card as a guarantee without informing me.
6.0 / 10.0
comfy bed and the lady on reception was very friendly and let us store luggage for the day
the floor in the room was very dirty, lots of hairs and crumbs, the toilet and sink were dirty and there were no bags in any of the bins
10.0 / 10.0
el staff súper atento y amables
1.0 / 10.0
Nothing
very dirty,a lot of hairs in my bedroom,and bath,also twice somebody could open the door with a key,I was shocked
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Cactus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Cactus pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cactus?
We found 12 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, non-smoking, and heating.
