Kenzi Basma

The cleaning and staff hospitality were great.

The same breakfast almost every day of my stay.

My room had a fantastic view, the room was very clean and spacious. The staff was wonderful, specially Abid at the restaurant, he always treated me with great respect and was very accommodating.

Location convenient. Big room and balcony was nice to sit outside. Big window with view of mosque and ocean. Front desk staff friendly but took 3 requests ti get an iron even though they said they would bring one to my room. Eventually, I went down and collected one myself.

This is a hotel that deals in high volume tour groups and conferences. This limited options for my individual travel experience. The ground floor restaurant was à la carte but most options on menu unavailable. Tables were not consistently set for lunch or dinner due to conferences in the space- a very strange experience. Breakfast buffet ok and plenty of choice - good hot food and lots of pastries - great coffee - thank you😁 Again - only seem to consider large groups as all table configurations of 6! It would have been nice to have my own table and some personal attention. The hotel room was extremely dirty - tv remote, coffee tray, phone and bathroom very grubby and in need of a good clean. This is probably due to high turnover of groups - I was there for 4 nights and had clean towels and bed made but nothing cleaned at all. Staff are all lovely - especially the very attentive and welcoming doormen.

TV Channels weren't working properly Bed was too hard Price for taxi was too high