Ocean View Treasure Residence

হোটেলের রুম ভালো, স্টাফ ভালো টাকার দিক থেকে অনেক ভালো মনে হইছে।

ইন্টারনেট ভালো না

Great location , staff were always smiling and always helpful

Pool beds staff drinks breakfast

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The pool area, view from the rooftop terrace, it was close to everything, ladies at check in desk were lovely.

• Mattress too hard • Pillows too hard, asked for soft pillows & they were still too hard. Woke up with a very sore back every day & even my opioids couldn't help my pain. • No milk, only 2 coffee sachets & 2 sugar sachets, needed at least 12 coffee & 12 sugar sachets for the length of our stay. • Fridge was not plugged in, had to pull fridge out to plug in. • Ice tray not clean • Microwave placed up high, was very heavy, had to get it down to plug in on different shelf. • Nowhere in kitchen to plug kettle in, plugged kettle in at bedside table. • Kitchen cutlery unorganised, mismatched & dirty • Plates were dirty • No dishwashing liquid, dish cloth or tea towel to wash dishes • No microwave food cover or cling film to cover food when microwaving • There was a stove & oven to cook but no utensils, pans, oven trays or oil • Kitchen window did not lock so was a constant draught of air making blinds tap the wall. • Some ants in room • Only allowed 1 towel each, I needed an extra towel for my hair so had to get by with a hand towel • No shampoo, conditioner or lotion, only body wash. • Only 1 roll of toilet paper. Although it does get restocked every day, it's a very cheap, thin toilet paper. Easy to use more than 1 per day. • Lounge & lounge cushions are hard. • Welcome drink coupon is for "juice only". Juice is actually cordial to Aussies. • Carbonara I ordered for lunch is not carbonara, it is spaghetti version of Mac & cheese with bacon & disgusting. • Ordered pizza bread expecting a basic pizza with cheese or oil, garlic maybe, but it was a dry, crunchy, plain pizza base with herbs sprinkled on top. • Ordered a long Island iced tea & it was almost unbearable. Will not order anything else from the bar or restaurant. Everything was terrible & disgusting. We know now this is why we never saw anybody at the food & drink area in our whole 6 night stay.