Hotel in Jakarta
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located 0.6 mi from ITC Mangga Dua shopping center, Best Western Mangga Dua Hotel and Residence features an outdoor pool and a free shuttle service to popular shopping areas.
Amenities at Best Western Mangga Dua Hotel & Residence
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Jakarta
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Clean
Mosquitoes
8 / 10Excellent·Oct 2026
I liked the place, especially the swimming pool. The room was spacious and had a nice panoramic view of the city. The staff was very kind and they even agreed to change my reservation a couple of times due to a cancelled flight.
The surrounding area isn’t very walkable, so getting around without a car or a scooter can be a little inconvenient.
10 / 10Outstanding·Oct 2026
Good:
Overall, the stay was acceptable and fine.
The staff service was standard and adequate.
Need Improvement:
The property's style and decor feel very old and outdated (specifically, the room curtains need to be replaced).
Housekeeping was unresponsive; the room was left uncleaned even after the "make up room" sign was turned on.
Breakfast quality needs urgent attention; the bread pudding tasted like it was spoiled or about to go bad.
5 / 10·Oct 2026
staff was great
After check in, the room Ive booked wasnt cleaned the floor was full of crumbs and the bathroom tub was absolutely gross, they changed me to a new room, where the bathroom smells to mold and the tub was still dirty, it was late so I did stay and not complained more but the towels smelled bad, mold or piss was not great for the price Id pay.
$$$$
6.8Average
(508 Ratings)
"Good:
Overall, the stay was acceptable and fine.
The staff service was standard and adequate.
The property's style and decor feel very old and outdated (specifically, the room curtains need t..."
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