Hôtel Arnold

the location

small rooms

View is beautiful, restaurant is exceptional, staff are excellent

no air con

Very friendly and arranging staff. Nice and clean in every corner. Congratulations to the team! Spacious room, with plenty of pillows (different shapes and hardness), correct mattresses and a mini fridge Excellent breakfast. Multiple parking possibilities. Nice an clean Spa, with a pool that is really at the right temperature (for kids and adults), a great sunbathing terrace overlooking great view to the vineyards. I can really consider coming back. It is easy to visit the surroundings: from the castles, cascades, animal parcs, wineries...

The only "negative" point: Despite the fact that room are all non-smoking, we had cold smoke smell in our bathroom every evening. It was mentioned to the reception, they came up to notice and confirm, and they promised to investigate (We won't be there to confirm). My personal investigations are pointing to the opening pushing fresh air in the shower part (at the level of the taps): I put a wet towel in front of it (see picture), and the smell slowly got evacuated by the upper opening "sucking humidity". The fresh air was then coming from the room (this prevented bringing bad smell in the sleeping area). After 20min, like this the bathroom was again accessible to non smokers. Hypothesis: smoke from another bathroom where a guest was smoking (despite a clear NO from the hotel), or the air pushed in this shower is coming from an opening outside the building that is close to a place where people (guests or staff) can smoke. I will never know the final point, but I hope it can help others, and mainly the Hotel to to fix the issue as this is the only Minus I would give them.

Very attractive building in lovely picturesque and quiet location. Staff very friendly.

Poor value, didn't expect en-suite with a cracked basin. Breakfast very average, fresh fruit salad 90% tasteless apple. Restaurant, again poor value, limited choice and the baeckeoffe which we chose was totally lacking in flavour.