Resort in Playa del Carmen
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Offering an outdoor swimming pool and a spa and wellness center, Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort is located 6.2 mi from Playa del Carmen main square. Free WiFi access is available throughout.
Amenities at Platinum Yucatan Princess Adults Only - All Inclusive
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Spa bath
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·May 2026
Breakfast was great
I didn't really care for the dress code for men. What is wrong with long casual shorts, at least 1-2 inches above the knee, a collared shirt and closed shoes.
8 / 10Excellent·Apr 2026
The valet team, specially Enrique made our stay a 10/10
Reception/concierge people not very helpful
7 / 10Good·Feb 2026
The entertainment was really great! It was nice having the sunset resort to go to as well.
Not all of the restaurants being open every day. Unable to eat at restaurants without reservations, but there was no way to make a reservation in advance.
5 / 10·Apr 2026
Location was ok. Adult side of the resort isn’t huge such as the princess family resort so very easy to get around.
- despite what you read about others reviews, the food wasn’t great. 2/5 at best. Buffet is repetitive menu. Everything has pork or contains traces of pork (so be careful to the fellow non-pork eaters, this resort isn’t friendly for that diet restriction
- concierge do zero follow up with their guests . When I was at Paradisus resort, our assigned concierge checked up on is at least 3 times a day with in person visits.
- this is not the resorts fault but there was massive seaweed invasion which started early this year (April 2026). Lots of resorts have cleaners and nets to prevent the majority of the Sargossa from coming to the beaches, not the case here. Zero prevention measures, so forget chilling at the beaches. It’s an eyesore and smells horrible with the winds . made complete sense why the pools were jam packed.
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Top rated by guests
8.3Excellent
(692 Ratings)
"The food was top shelf. All the staff were very accommodating and friendly. A huge shoutout to Bryan in the buffet, very attentive and pleasant . Great daily entertainment. No timeshare salesmen"
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