Beautiful West Haven Retreat (South Facing Very Private)

Great communication with the host before & during our stay. Would stay again if we're back that way! Will follow up for the future.

The home lived up to its description, offering ample space for a family of six. The kitchen was well-equipped for cooking, and the property featured a pool. However, the pool was covered with a blue tarp, and despite paying for heating, it remained cool since the heat was only available from 10 a.m. to 7 p.m. My disabled husband and I found it challenging to remove the tarp, especially in the cooler temperatures, which prevented us from enjoying the pool. Additionally, while there was lighting on the patio, the pool area lacked adequate lighting in the evening. The bathrooms were clean, but I would suggest adding anti-slip mats or appliques, as the shower floor in the master bathroom was quite slippery. The owner, Sharon, is very welcoming and responsive. Overall, we had a lovely stay.

We stayed for nine days and eight nights over the Christmas week, and this villa truly felt like a perfect home from home.We opted to have the pool heated, which was well worth it. It was a great size and pleasantly private, not overlooked by neighbouring properties. The kitchen was extremely well equipped, with all the appliances and utensils you would expect from a high-quality Florida rental villa. The master bedroom bed was exceptionally comfortable, and after long days at the parks, it was an absolute joy to climb into. The showers had excellent water pressure, with a consistently comfortable temperature.The hosts were equally wonderful. We had the pleasure of meeting Sharon and her husband, and it was reassuring to know they were close by and happy to pop in if we needed any assistance.Having stayed in many properties within this gated community over the past 12 years, this villa stands out as one of our favourites. We would wholeheartedly recommend it to anyone looking for a stress-free, comfortable base for a Florida holiday.

This is a very nice, well-kept property. Sharon was very prompt responding to any questions we had. However there are several issues that we feel should be addressed:- there is no hand rail when using the steps for the pool. This is a serious safety issue, especially for seniors. We did encounter a serious fall and had to seek medical attention as a result- the mattresses on the 2 single beds need to be replaced as they are very uncomfortable - there are no spare blankets for any of the beds- the pots and pans need to be updated/replaced- 2 towels per bedroom are not sufficient, especially for those staying any length of time. I let Sharon know and she did in fact provide more by unlocking a hall closet - there is no reason to keep towels under lock and key!