State of the Art Condos en la mejor Playa de Cancun frente a PLAZA LA ISLA

The apartment was big and clean and we had everything we needed. Access to resort facilities(beach, pool, activities) is a bonus that’s why we chose this place as we did not had the meals included.

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It was a beautiful suite. Very friendly and easy to get into the room. Very clean and all the amenities were available right away. They had a book of information on the table. Beautiful deck. Alot of room especially for a family of five. We would definitely stay there again :)

The address didn't come up fir the shuttle from the airport but he never gave up and never made us get out. He tried and tried. Took over an hour. The address just wasn't very clear where to go. The Park Royal hotel workers were nice but weren't very friendly to help. They didn't associate with our condominiums to their hotel. That was a bummer but the State of the Art Condominiums plaza customer service was amazing. Very friendly, very kind. Emailed right away. Asked about our stay, if we needed anything and to email or call anytime. I absolutely loved it. Just maybe Park Royal employees will be a little more kind and more helping. We're all together and see eachother everyday. Like a family. Overall. Wonderful time and place.

The rooms they have good space

The lady who do our check in she was so rude

The beach and pools

Air conditioner didn't work well, only one towel for two people, connecting door to next unit not locked, sewer smell in hallway,no bath mat. When we.submited questions no response terrible customer care would.not go back.