Palace Downtown Florence

Las habitaciones

Los baños

1. The instructions to get the were not provided timely 2. One of the bathrooms had a water leak, the bathroom got flooded 3. The washing machine did not work

No cleaning during the week

The location was excellent and a strength of this venue. It was in walkable distance to many of the main sites and a range of the bus route stops were also nearby. The venue was quiet with not a lot of street noise. The bedrooms were relatively spacious and well air conditioned. The owners were very helpful and replied immediately to any queries we had.

The venue was a bit worn and things like cupboards in the bedrooms were hanging off the hinges. There was no air conditioning in the social area, so you need to leave the bedroom doors open to circulate the cool air. You need to be careful on the tiles in the main sitting area as a few of them are loose and dangerous. The pictures on the webiste are different to how it appears in reality relative to size and cleanliness. The social area is very small, particularly for 6 people. The bathrooms need the fans on constantly due to damp (expected for such an old building and advise us given around this in the accomodation information). The courtyard area is internal so has no view over the city, there was also loose debris and metal which fell during our stay, but luckily no one was in the courtyard to be affected. The are accomodation instructions but they didnt give too much information as to what needed to be done before departing the accomodation e.g. where keys need to be left etc.