Mercure Makassar Nexa Pettarani

Letak strategis, nyaman, aman dan fasilitas bagus.

Kadang handuknya kurang bersih (tua).

I recently stayed at Mercure Makassar Nexa Pettarani and had a very pleasant experience. The check-in process was smooth and efficient, with the staff welcoming and ready to assist. The team throughout the hotel was consistently helpful and attentive, making the stay feel comfortable. The room was clean, well-kept, and provided everything needed for a restful night. The facilities were also complete, from the late-night instant noodle booth to the fitness center, making it convenient to stay in. Overall, it was a relaxing and enjoyable stay, and I would happily return.

On the downside, one noticeable inconvenience was the lack of an in-room water dispenser. Having to go out and refill a water jug felt impractical, especially for guests staying longer. Providing a small dispenser or at least easier access to drinking water would make a meaningful improvement. Amenities were also often prepared only for one guest, even though the room was meant for two, which required additional requests. Lastly, the corridor had an unpleasant smell at certain times, suggesting that better ventilation or regular scent maintenance could help ensure a more consistently pleasant atmosphere throughout the hotel.

El desayuno muy variado, fresco y rico. Las habitaciones son amplias y cómodas. Agua caliente y buen wifi.

Cuando llegue (a la media noche) mi habitación no estaba lista, se tardaron un poco en tenerla lista. Por otro lado las sábanas y toallas no se ven tan limpias le hace falta aseo a eso. No todo el personal habla inglés.

staff and location

interior was a bit outdated, bed sheets were very dirty on our first night we had to complain to get it changed, furniture seemed old and fragile, Wi-Fi was on and off all the time.