The Swan





6.6Average
(113 Ratings)
"Everything was clean and the staff was amazing."
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Hollywood, a few steps from Hollywood Beach, The Swan provides accommodations with an outdoor swimming pool, private parking, a garden and a terrace.
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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6.6Average
(113 Ratings)
"Everything was clean and the staff was amazing."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
We . didn't eat breakfast there! The pool
The workers coming to clean the pool about 9 am when my husband was in the pool. He had to getbout of the pool so the worker could clean. Sign says pool hours 8 am to 8 pm. Ijs
10.0 / 10.0
Everything was clean and the staff was amazing.
Couldn’t play our music in the pool area..
7.0 / 10.0
Great Location
It took me a long time to check in, and i had difficulty finding my room, cause there was no map available to guide me there.
5.0 / 10.0
Location is close to beach which was nice. Breakfast was an interesting set up.
I didn't like when I was in the shower and some one entered my room and left the door open!!! I was also told by hotel staff that it wasn't house keeping because house keeping hadn't even arrived yet!
1.0 / 10.0
Nothing
They charge you for a room then tell you there is $100 deposit. When you dont have the deposit money they cancel your reservation and keep the money you paid for the room and wont refund it to you. Thats got to he illegal
1.0 / 10.0
I didn't get offered breakfast
They had me in an area where it was loud and obnoxious, I couldn't relax of get much. Done.
10.0 / 10.0
The beach access, clean room and friendly staff
10.0 / 10.0
Their location, their prices, the accommodations, quick access to the beach and most importantly, their friendly Manager: Shevlin from Nicaragua and their amazing front desk staffs: Jerome, Adela, Carleen and Maria. these people all together always make my stay much more enjoyable.
3.0 / 10.0
walking distance to beach
we had no hot water, the car next to us had a steering wheel lock on.
7.0 / 10.0
I left my MacBook and Winston (an employee) found it. He is great!!!
the property is a little Maury and it was hard to find the reception.
1.0 / 10.0
Proximity to the beach and the Broadwalk. ( aka boardwalk)
Could walk there in 2 min.
Room was dated. No elevator to 2nd floor.
Railing up steps loose. Architecture on 2nd floor railing was hazardous to children. Head could easily fit thru and child would fall. Floors in bath were gritty looking or stained. Lumpy pillows. No bedside lighting. Only overhead florescent light. Place reeked on pine sol cleaner that didn't disappate.
Employees in lobby in front of customers getting instruction on price changes. Employees getting upset on phone with manager or owner about support they needed with disgruntled guests. They are so cheap they have a request printed on their plastic key card that technology is expensive so please turn in the key. Need i say anymore? Leaving this room was a vacation!
8.0 / 10.0
it was really quite , the pool was in front of my room !!
5.0 / 10.0
. Location. 24hr office and store.
Better customer service. Not accommodating and a little rude. Understand that they are busy but some were short and rude, like they were scolding me for asking questions. Also check out was at 11 but they , housekeeping, tried to open the door at 9:45 and kept on banging on the door. Other than booking.com the price for the dirty bathroom was not worth it.
1.0 / 10.0
The A/C was cold and the fridge was clean.
Staff had horrible attitudes and lacked professionalism. The room was dirty and so were my towels and rags. Tried to request additional clean ones and received them wet.
4.0 / 10.0
They charge you fees that they don't tell you about they charge you $18 to Park which is b******* they take a deposit from your credit card and it takes a week to get it back they don't explain the fees on any of the booking sites up front so it's cheap room wants I'm turning into the same price as another room that you don't have to pay for all the parking and stuff and I'm a Florida native born and raised from there I think find it all b*******
10.0 / 10.0
the flat screen tv, it very close to Hollywood boardwalk
expensive store items at the leasing office. I paid $3.50 for a Powerade.
1.0 / 10.0
The management was terrible u can't have any guest
9.0 / 10.0
Great last minute arrangements..
Nothing everything was good
10.0 / 10.0
view
10.0 / 10.0
Everything, we were suppose to stay 1 night and ended staying 2. My room was right by the pool which was very convenient being that I have a 6 year old. we had a great time.
can’t say I have any complaints.
9.0 / 10.0
It was clean and safe.
The check in time.
6.0 / 10.0
Size
Wait
10.0 / 10.0
Room
The pool area need attention
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Swan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Swan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Swan?
We found 1 amenities for this rental. This includes , and concierge services.
