Apartamentos Marivent by MHR

Todo el proceso de check in y check out fue vía whatsapp, muy cómodo. Zona muy tranquila, con aparcamiento gratuito alrededor. El apartamento completo con todo lo necesario, agua fría en la nevera al llegar, aire acondicionado y la cama muy cómoda.

Todo bien

La limpieza

La ubicación

très propre, belle piscine, accès à la plage très proche, et de très bons restaurants à proximité

pas de réception, proximité des terrasses entre elles, contact sur whatsapp alors que sur booking il y a écrit qu’il nous contacterons jamais autre part que booking, délai de réponse trop long

The location is pretty good, close enough to beach and restaurants. The apartment had plenty of towels, toilet rolls, hand soap, washing up liquid, shampoo, shower gel. The towels were changed mid week. Also when we could contact the staff, they fixed toilet on same day (when they happened to call us, we couldn't connect them via booking.com which is where we booked)

Mainly, the room we booked is not the one from the pictures on booking com. It's much smaller. Kitchen too small to practically make much food, and the table blocks half the patio door area. When you're in bed you can see the mop and bucket stashed behind the cupboard. So quite disappointing compared to the pictures of the seaview apartment on booking.com, we felt it wasn't representative of the room. Secondly, as we booked via booking.com we expected to be able to contact the property via booking.com messaging or via the email feature, instead they weren't able to be contacted via this method. Instead they sent us an SMS asking for a WhatsApp number. I don't, and won't use WhatsApp. They didn't read or reply to any messages sent via booking.com, with one exception; close to the last day we asked if we could store our luggage somewhere after we checked out. We had been home from the holiday for about a week when they replied "yes" with no details of where to actually store the luggage 😅. So advice from us: - regularly read and reply to booking.com messages/mails, not everyone uses WhatsApp - use the actual photos of the apartment not the apartment next door which is a different size.