Royal Cocoon - Nuwara Eliya

Absolutely wonderful stay, loved every second. Like an old English Manor House hotel, with super-attentive and thoughtful staff. The location is fantastic, it’s a ten-minute walk into the town centre (at most) so nice and quiet at night. The room was really cosy and the bed incredibly comfortable. It has a front lounge room where you can have a cup of tea and read a book or watch the cricket on tv. Breakfast was very pleasant with a number of options and very generous portions. I honestly cannot think of anything I would change about this place. As you can tell from my lengthy review, I would re-book this place in an instant!

I honestly can’t think of anything, I really can’t.

Great place to stay, super staff

Nothing

The hotel is a heritage building that once housed the British governor. It has a lovely old colonial feel, very authentic. Staff were welcoming and check-in was very quick. The rooms were spacious and the beds were comfortable. Decent breakfast - massive portions!

Guests shouldn't be pressured in anyway to give 10/10 reviews. As a traveller, high scores should be earned on merit not just kindness. Your hotel should speak for itself.

Large characterful but tired colonial bungalow. Beautiful cared for gardens and large rooms. Comfortable bed and ok wi fi and hot water shower. I do struggle to see this property at anything more than an average albeit historical guest house. Certainly nowhere near the five star rating. Shocked and suspicious of the high reviews.

Bad breakfast both days. Worst in three weeks. Stained bedding, rough towels, nothing clean enough and second night with no restaurant service whatsoever . This may have been a blessing given the poor quality of the food the first night. It was off season but the manager seemed totally out of his comfort zone.