Spaccanapoli Comfort Suites

Umberto communicated with us well and met us on arrival. He gave us a really good summary of the city and recommendations for food to get us started. Umberto was always on hand to answer questions and sort issues out. The property is well located to explore Via toledo and the historic old town. It is not 24-hour staffed, so is more a hybrid between a B&B and self service property. There is no breakfast but plenty of cafes nearby. Umberto provides coffees and teas. Umberto was flexible with our check out time which we were thankful for. He also helped organise the taxi to our next destination.

It is a mid-range stay - enough for what we needed for 4 nights. The area takes some time to get used to but you get to stay in the heart of authentic Napoli. Unfortunately there was hair left from the previous guest in our bathroom on our first night. We have fed this back to Umberto.

Amazing place, amazing location, amazing host! We thoroughly enjoyed our stay here. Fantastic location, very conveniently located to the centre of the city. Our host was there to meet us and check us in and was super flexible with our check-out (thank you!).

Everything was good! If you have luggage, would recommend getting a taxi, there is a small hill to climb to get to the property (we had small bags so it was no issue).

Stay was convenient and accessible to everywhere. We walked the entire stay for food and exploring. It’s safe for families. The pool table was a bonus. It’s a quick stop to shower change and head back to the hustle outside.

Just need a bigger water tank, but understand circumstances

Shower broken, bad breakfast (coffee was undrinkable) and extra fee of 20€ of late arrival (first time in my life I had to pay this kind of fee)