House of Fisher - City Wall House

Location brilliant but noisy till late night

Property was good . The concern with the neighbourhood noise till late in the night due to bike delivery groups

It was centrally located and a quick walk to the train station so we could get where we were going easily each day.

The A/C wasn’t working and it was unseasonably hot during our visit. The staff brought us a mobile A/c unit which definitely helped but the bedroom only had a fan. All good - but given how hot it was it wasn’t ideal. Everyone did their best under the circumstances.

Good location near the station and city centre. Studio is big comfortable for 1 even 2 people. If staying longer, i guess the laundry machine could be convenient. There was a £150 deposit on top of the room’s fee that I worried if I’d get back due to the initial communication issues I had with the team, but they were really fast to return it a few hours after check out.

Bed and pillows very uncomfortable. Delayed check in & bad communication, but to be fair, customer service did get in touch after and explained it was an unusual day for them. Still… could’ve been better.

Locaion,TV

Subject: Extremely Disappointing and Unacceptable Experience – Strong Complaint I am writing to express my deep frustration and utter disappointment regarding my recent stay at your apartment. The experience was nothing short of a nightmare, and I feel compelled to list the unacceptable issues we faced: 1. The bedroom was a complete disaster. The listing clearly stated a queen bed, yet we found two unstable single beds with a gap in between, which caused us physical pain and discomfort. The beds were not fixed in place and kept moving – totally unacceptable for any standard of accommodation. 2. The apartment’s location on the main street turned our stay into a traumatic memory. We could not sleep at all – noise began at 5 AM with delivery trucks and market chaos, and continued until 2 AM with drunk people and delivery drivers gathering under the building. The sound insulation was nonexistent. It was absolute hell. 3. There was no place to store our luggage after check-out. This is a basic service in most accommodations and the absence of it caused us great inconvenience. 4. We lost an entire day of rest due to a complete violation of our privacy. We were shocked and horrified when someone rang the bell twice, then knocked aggressively while we were sleeping, and moments later, the door was opened without permission by electricians. If it weren’t for the security chain, they would have walked right in. This is outrageous and completely disrespectful. We had absolutely no prior notice about this intrusion. 5. The extreme heat turned the apartment into a torture chamber. The place was unbearably hot. Instead of investing in proper portable air conditioners, we were given useless fans that did absolutely nothing. This shows a complete disregard for guest comfort and well-being. I swear I will never, ever repeat this experience with your property for the rest of my life. This stay was a total disaster, and I feel deeply wronged by what we went through.