Steigenberger Icon Wiltcher's

Top rated by guests

8.4Excellent

(2,219 Ratings)

"Staff very kind and helpful. Great environment and sevice. We had some issues with the heating and it was settled in few minutes."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(2,219 Ratings)

Hotel in Saint-Gilles

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Steigenberger Icon Wiltcher's features a fitness center, terrace, a restaurant and bar in Brussels. With free WiFi, this 5-star hotel offers room service and a business center. The hotel has a hammam and a concierge service.

Amenities at Steigenberger Icon Wiltcher's

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Laundry services

Sauna

Accessible Parking

Electric Vehicle Charging Station

Ironing facilities

Smoking allowed

Safe

Toilet with grab rails

Accessible by lift

Key access

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Saint-Gilles

Nearby attractions

Available Rooms

$$$$

Top rated by guests

8.4Excellent

(2,219 Ratings)

"Staff very kind and helpful. Great environment and sevice. We had some issues with the heating and it was settled in few minutes."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(2,219 Ratings)

Hotel in Saint-Gilles

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Saint-Gilles

Nearby attractions

Available Rooms

About this hotel

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Laundry services

Sauna

Accessible Parking

Electric Vehicle Charging Station

Ironing facilities

Smoking allowed

Safe

Toilet with grab rails

Accessible by lift

Key access

Key card access

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.4 / 10.0

Excellent(2,219 Ratings)

100% verified reviews

7.0 / 10.0

10.0 / 10.0

Beautiful stay in a dreamy place

Staff very kind and helpful. Great environment and sevice. We had some issues with the heating and it was settled in few minutes.

The toilet seat is too small and low. Door is rather tight. It should be improved considering the beautiful environment they have. The water pressure in the shower and tub was very low too it can be improved

9.0 / 10.0

Price was worth the comfort and location.

The room and bathroom were very clean. The heated floors were a bonus.

No dinnerware or microwave in the room.

10.0 / 10.0

Everything was amazing

5.0 / 10.0

Good location

Location was great

Breakfast was poorly organised. The food kept running out,there were not enough staff and the ones that were there were either impolite or ignored you. Felt like an expensive hotel with no perceptible reason why.

10.0 / 10.0

One of the best experiences

Staff

No room service at night

9.0 / 10.0

I recommend this hotel

Every thing was perfect , just we request for water they said daily only 2 water

10.0 / 10.0

A wonderful stay at the Steigenberger

The hotel was extremely comfortable and ideally located. The rooms are spacious, and the bedding is of excellent quality. All the necessary amenities were provided. This is a hotel I've visited several times, and the welcome is always warm. A special shout-out to the receptionist/ doorman/ concierge, who was very friendly (and charismatic).

9.0 / 10.0

The staff is gold

Very good, sunday was busy

Too much light in the bathroom and there was a door between rooms which should be marked ,,do not open''

9.0 / 10.0

Impeccable

Excellent staff, particularly the Concierge Team. Everything impeccably clean and well mantained.

It's a 5-star hotel in a capital city. Room Service should be able to provide food 24/7, at least basic stuff like sandwiches or pasta. The one time I tried to order food at night, there was nothing but salads.

9.0 / 10.0

Great hotel. Will return any time

Room quality. Great staff. Great breakfast

10.0 / 10.0

Nice calean and most important the staff is very helpfull and polite and professional

Nice property

Nothing

9.0 / 10.0

Very enjoyable stay. Would love to go back.

The staff at the hotel was wonderful. Especially the concierge desk were extraordinarily helpful and courteous.

The amenities in the bathroom were mediocre.

4.0 / 10.0

The stay was ok and room was very good

Location

Not too quite

10.0 / 10.0

We would stay here again!

Beautiful hotel. Great breakfast. Staff were helpful and polite

10.0 / 10.0

Fabulous

Great location value for money, we had an excellent stay

None

10.0 / 10.0

Outstanding location , awesome rooms, very good breakfast.

Outstanding location, friendly staff, outstanding rooms.

Nothing bad about it this hotel

9.0 / 10.0

Amazing hotel with friendly staff

The staff is friendly and helpful

The breakfast is not having a wide range of options especially for kids

8.0 / 10.0

Luxurious and comfortable, conducive to a relaxing stay.

The hotel was very clean and impressive. It felt grand, and the staff were plentiful and helpful. The room was clean, large, and the bed was big and comfy. The breakfast was fresh, and tasty, especially the pastries.

The bath water didn’t go very hot. The hotel apparently tried to ring me to tell us our room was ready but never received the call. There was an extra charge to use the spa which I was not aware of, slightly disappointing.

9.0 / 10.0

Enjoyed the hotel overall - staff was very helpful and pleasant.

The hotel lobby area was impressive with pleasant decorations, seating and a grand piano. Our hotel room was a generous size. It had a very large bathroom with both a tub and separate shower, plus generous counter space that allowed us room to have all our travel accessories easy to access.

Appeared that you could stream NetFlix and other streaming services on television, but we could not access. We asked about it. The front desk did send a technician, who told us this service did not work in our room. Breakfast had a broader variety than many other buffets. However, the seating for breakfast seemed to be limited -- we were shown a table that felt crowded by others. Then we were told the staff needed to clear the room due to an upcoming special event which restricted our ability to have a leisurely breakfast.

10.0 / 10.0

Excellent service, ambience, hospitality and food quality.

The hotel is elegant and great design, the room was comfortable, spacious, clean, the bed was really comfortable, with a lovely view., breakfast was superb. Great location, friendly and attentive staff.

4.0 / 10.0

Ok, but worst hotel in 5 years for the price of (way) over EUR 200 per night. Needs refurbushing.

The location was great. History of the hotel impresses. Some of the staff quite helpful, but not all.

Facilities, e.g., electricity switches in rooms, are outdated. Hotel door was closed at night and I had to wait. For this price, pool and/or spa should have been included, but they were extra for 40 EUR per visit. Breakfast was also not included and overpriced. On one of the nights lights in all of the hotel were off from midnight to 5 am, which is unacceptable for luxury hotel in the center of Brussels. They forgot to take the deposit and then themselves blocked my room key so that I come down to reception at night.

6.0 / 10.0

Don't ever paid in advance for reservations here at booking.com.

The room are decent, quite expensive for the service. Missing lot of essentials in the room, moreover in the bathroom.

We had a delay flight for over 20 hrs. we missed our first night at the hotel, arriving the day after our paid reservation were book. Nobody cares, neither Hotel, nor booking.com.

3.0 / 10.0

Very disappointed, not worth the money. Friendly but incompetent and slow staff. Low quality at breakfast, cleanliness s

Good location, beautiful building

Cleanliness, staff competence, breakfast quality, breakfast service

8.0 / 10.0

nice accommodation

Nice breakfast, spacious rooms

9.0 / 10.0

Excellent stay and totally recommend it. Restaurant really good and everyone very helpful and polite

Upon arrival I asked a question to Mr. Dias who promptly answered my query. A few minutes later he was at the reception speaking to us. He was polite and well- mannered and accompanied us to our room. We asked about a taxi to the airport and breakfast the following day. He informed that he would take care of it. We later received a letter in our room confirming taxi pick-up and had organized a breakfast box early morning since breakfast only opened at 07:00 am. A true gentleman and professional.

8.0 / 10.0

Honestly, I think it was better when the hotel was Conrad.

The room was sizeable and comfortable. However, for a person with some difficulties of moving (especially getting up) the toilet is not comfortably situated. More toilet space and a better standing shower would be preferable; a bathtub seems antediluvian these days.

The breakfast selection is somewhat meaner, although the additional items you can order are good.

3.0 / 10.0

A once fine hotel turned into a disgrace by Steigenberger.

The location and my memory of it as a very nice hotel when it was a Conrad. Alas — only a memory now.

The once glamorous hotel is now a cheaply run embarrassment with bare and badly decorated rooms, a substandard basic breakfast (for EUR 40) looking unappetising and clearly with major hygiene problems. The Steigenberger group has really destroyed a once elegant property and needs to be removed from managing it. Our Junior Suite had some remnants of an elegant hotel, but also had the carpeting of a cheap motel. The reception staff were unresponsive and not once picked up the phone when called from the room.

3.0 / 10.0

What you see is not necessarily what you get...

Was over charged "by accident", after checking out, 3 times! I was ultimately reimbursed for all the charges, but it was a hassle to deal with and should not have happened in the first place. Not to mention that the staff was not particularly forthcoming with regards to pricing when I asked to extend my stay. They tried to charge me 50% more than the original price I paid through booking.com, stating that last minute reservations cost more. I just re-booked through booking to get maintain the original price. As with the accidental charges post check out, this too should not have happened. In short, not the kind of service I would expect from such a hotel.

7.0 / 10.0

good value for money, but nothing more

The style, architecture, room size, location, breakfast

IT system did not work, all the costs in the bar or restaurant had to be paid immediately, reception staff was lazy and not helpful, did not wake me up although I have asked for, the rooms need modernization

8.0 / 10.0

Beautiful hotel and service will be resumed once computer system bedded in!

The property is a beautiful and oozes its grand historical past. Good location. Staff were great in helping us organize a taxi for left behind luggage. Very courteous.

Paying 35euros to use the pool and gym when you just want a quick workout is ridiculous. System changeover meant the staff were learning the new system so checkout took 30mins with no good will gesture offered.

6.0 / 10.0

Pleasant

The breakfast was delicious, the room was nice, location excellent.

When I made reservation I asked for my parents room to have a shower with stool and twin beds. 5 days prior to arrival I sent an e-mail to the hotel asking for same as above, that the 4 rooms booked for my family be close together, and a chocolate cake in 1 of the rooms for my son's birthday on Friday 1st March. My parents room and mine were next door, but the other 2 rooms were on a different floor. The stool for my father's shower was in my bedroom and not his. My son did not receive a chocolate cake, but a box of chocolates and a Happy Birthday note which were put in my father's room instead of my son's. All we asked for was completely muddled up. The shower in the bath did not work.

10.0 / 10.0

Delightful Stay in Charming Ambiance

Very attentive staff, and convenient location. The rooms are big, clean, comfortable and cozy. Also the building is beautiful.

Nothing to complain about the hotel and service.

10.0 / 10.0

Brilliant but too much bread 😂

Amazing staff, always happy to help! Made us very welcome. Clean and brilliant location.

The country is close to Germany

10.0 / 10.0

Superb service by friendly and efficient staff in great surroundings

Everything

Nothing

1.0 / 10.0

Housekeeping stole my jewellery - do not stay here.

The hotel it self is lovely yes, that's undisputed.

I didn't like the fact that the staff STOLE my jewellery from my bedroom. A necklace and earrings, in a jewellery pouch, was stolen from the bathroom vanity by housekeeping when we went out all day. Hotel hasn't done enough to rectify it. Said we should've put them in the safe - you shouldn't have to hide your items from housekeeping!!! Checked CCTV and housekeeping were the only ones which went into the room. DO NOT STAY - STAFF STEAL.

10.0 / 10.0

Stay was great I loved it

I loved the location and facilities

9.0 / 10.0

Excellent stay at a beautiful, classy and exquisite hotel.

The room was large and clean and luxurious. It had a lovely view and all amenities. It was a high quality room.

Nothing, everything was great.

4.0 / 10.0

We have been traveling all-over the world but we have never had such a terrible experience.

Very poor security at the facility. My son was threatened by a stranger under the watch of the hotel stuff. We had to call the Police. To make it worse, the hotel security informed us that they know the guy and he has mental problems. We were discriminated with insinuation that we tried to run out of the hotel without paying the hotel bills, yet we paid our bill online before even checking in. We confirmed the payment on arrival at the hotel just to make sure everything was fine. However, we were shocked to see one of the stuff running after us after we checked out and clearing the small bills for room service. Only the gentleman to realise that he mistakenly left out one room when we were checking out. Terrible experience.

The attitude of the staff in general. Whether at breakfast, at the bar or at the front desk. It is just ridiculous to notice this kind of behaviour in a big hotel in the modern days.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Steigenberger Icon Wiltcher's. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Steigenberger Icon Wiltcher's. Enjoy the water!

Is Steigenberger Icon Wiltcher's pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Steigenberger Icon Wiltcher's?

We found 32 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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8.3 / 10.0

Excellent(4,155 Ratings)

Pullman Brussels Centre Midi

Hotel

in Brussels

4star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Bar

Looking for a Hotel in Saint-Gilles, this Hotel for $387 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

Steigenberger Icon Wiltcher's

Hotel in Saint-Gilles

Reasons to book

About this hotel

Amenities at Steigenberger Icon Wiltcher's

Map of Saint-Gilles

Nearby attractions

Available Rooms

Hotel in Saint-Gilles

Reasons to book

Map of Saint-Gilles

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Steigenberger Icon Wiltcher's pet friendly?

What amenities are available at Steigenberger Icon Wiltcher's?

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