Hôtel de Bourgtheroulde, Autograph Collection

Top rated by guests

8.6Excellent

(1,011 Ratings)

"A lovely old building in the centre of the City Clean and quiet Excellent breakfast"

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,011 Ratings)

Hotel in Rouen

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

About this hotel

This boutique hotel is located in Rouen’s historic center, next to the Gros Horloge and 1.2 mi from Kindarena Stadium. Guests have free access to the indoor pool, fitness and spa center including sauna, hammam and a range of spa treatments.

Amenities at Hôtel de Bourgtheroulde, Autograph Collection

Business facilities

Shuttle available

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Shared living spaces

Laundry services

Sauna

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Safe

Toilet with grab rails

Accessible by lift

Key card access

Contactless check-in/out

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Rouen

Nearby attractions

Biotropica, animal gardens

11.1 mi

Cleres Zoological Park

10.7 mi

Rouen Panorama De La Côte Sainte Catherine

1.1 mi

Rouen Museum of Fine Arts - Meeting of Metropolitan Museums (RMM)

0.3 mi

Available Rooms

$$$$

Top rated by guests

8.6Excellent

(1,011 Ratings)

"A lovely old building in the centre of the City Clean and quiet Excellent breakfast"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,011 Ratings)

Hotel in Rouen

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Map of Rouen

Nearby attractions

Biotropica, animal gardens

11.1 mi

Cleres Zoological Park

10.7 mi

Rouen Panorama De La Côte Sainte Catherine

1.1 mi

Rouen Museum of Fine Arts - Meeting of Metropolitan Museums (RMM)

0.3 mi

Available Rooms

About this hotel

Amenities

Business facilities

Shuttle available

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Shared living spaces

Laundry services

Sauna

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Safe

Toilet with grab rails

Accessible by lift

Key card access

Contactless check-in/out

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.6 / 10.0

Excellent(1,011 Ratings)

100% verified reviews

10.0 / 10.0

A lovely stay in interesting hotel right in the centre of Rouen

A lovely old building in the centre of the City Clean and quiet Excellent breakfast

Breakfast overcrowded on Sunday

10.0 / 10.0

Superb !

Superb and charming hotel - quiet comfortable room, wonderful spa with pool, sauna, haman. All staff friendly and welcoming. Lovely bar. Hotel situated in the centre of the town.

Very small - a very squeaky bathroom door and no obvious place to leave used towels in the spa the only things I can think of !

9.0 / 10.0

Historic Rouen

Bright and comfortable room, with large bathroom and great shower. Very good breakfast. Excellent spa with fitness, large pool and saunas etc. Most of all very helpful staff. Really central location.

I thought the bar was rather dark... and I really don't like bathrooms that don't provide a bar of soap!

9.0 / 10.0

We would love to stay gain, staff so friendly👌🏻👌🏻🌟🌟

Beautiful, romantic, stylish, excellent service

All of the above and fresh fruit, ⭐️

7.0 / 10.0

Very central. Spa complex very well maintained

Location very good. Concierge very helpful.

Decor is very dated and completely out of keeping with the exterior of the hotel.

7.0 / 10.0

Great hotel and location.

Great location..great staff.Pictures do not do rooms justice!

Having to ask for toilet rolls twice!

8.0 / 10.0

Marvellous historic place with great comfort

Very friendly reception staff. The Nespresso machine in our room was defect (that can happen). Receptionist immediately had coffee organised from the bar - and the machine was also exchanged on the spot. Going the Extra Mile!

The hotel restaurant lacks ambiance. Sterile room and non-dimmable lights make a dinner not so commendable - and there is a lot of external choice right outside the hotel.

10.0 / 10.0

Exceptional hotel in a beautiful city

The hotel is central Rouen and is built within an amazing historical building. Wonderful restaurants close by and walking distance to all you need to see in beautiful Rouen. Our room, bed and breakfast all exceptional

Nothing

9.0 / 10.0

A lovely historic city and perfect central hotel - we loved it!

Everything! Lovely hotel in perfect location with valet parking and superb service.

Nothing!

10.0 / 10.0

Great hotel, which we use for our last night in France before returning home to the UK.

We found everything to our satisfaction. We have stayed at this hotel on several occasions and always found it to be exceptional. The rooms are very comfortable. It is great to have the pool facility. Overall, the hotel is great and we will visit again.

10.0 / 10.0

Simply as one would expect from a quality hotel

Everything excellent standard. Superbe breakfast. We stay here every year because it is consistently good. Restaurant menu an improvement on last year too.

Nothing

9.0 / 10.0

Fantastic place and excellent service

Fantastic beautiful place in a fully renovated XVI century castle right in the heart of the city. Excellent friendly and helpful team. Possibly one of the best places to stay

I wish the pool & sauna area was open outside of 9am-7pm, otherwise it’s quite impossible to use it if you leave early in the morning to enjoy the city and get back when the area is already closed

9.0 / 10.0

Elegant, well-maintained hotel with excellent pool, spa facilities, and central location.

Swimming pool is the best we've had at any hotel in France so far, large enough to swim laps; and the rest of the spa facilities were also very good. Central lively location is perfect, a short walk from the train station, the open market, cafes and restaurants, etc., and yet quiet and peaceful inside. The building is a jewel, and the common areas of the hotel are elegant and well maintained. Staff are welcoming, helpful, and efficient.

Not a fan of the transparent glass shower wall - prefer privacy. Standard room is quite small; if available we would likely book a larger room in future.

10.0 / 10.0

A fabulous stay. We really hope to return to this lovely hotel and town.

We were very lucky to be given an upgraded room free of charge. The hotel staff were all extremely friendly and efficient and helpful with any queries. The facilities at the hotel were fabulous, such as valet parking, swimming pool and sauna. The hotel room was well equipped with water, tea and coffee making facilities as well as robes and slippers. The bed was very comfortable and the bed linen and towels were good quality.

The breakfast was OK but the staff were very busy and were not always available to help. Some items of food had run out and were not replenished such as the croissants and pastries.

9.0 / 10.0

Nice, clean hotel with good location and friengly sraff, but the wellness is not fully functional

location, cleanness, staff, swimming pool , hammam

the gym was not well equipped. Out of the 5 two machines did not work. not enough space for exercises ( very typical with many hotels. The sauna was not open, which I did not mind, but what if I had booked because of the sauna? The breakfast was super expensive, so we did not try ( there are many boulangeries in the neighbourhood.

9.0 / 10.0

Beautiful

Beautiful place and super nice staff. It is a master piece

10.0 / 10.0

Wonderful hotel with a fabulous team.

An absolutely beautiful building in a central location.

N/A.

9.0 / 10.0

A gem

The historic building , the location and Amanda at the front desk. Valet was excellent as well.

Confusing upon arrival with a car, clear instructions needed.

7.0 / 10.0

Excellent location, staff very friendly but ambience a little cold and room cleaning very lax.

Staff were very friendly, and the building was fascinating

Room was not cleaned until we asked after 15.00 in the afternoon! Ambience is a little cold in the breakfast room. We do not like coffee machines but when asked we did get fresh coffee

10.0 / 10.0

Very friendly staff

The coffee

8.0 / 10.0

A good location in central Rouen, ideal for exploring locally.

Excellent central location & a fascinating property.

Breakfast was a tad underwhelming (limited choice).

10.0 / 10.0

1 night stay en route to UK, lovely hotel, clean and staff would bend over backwards to help. Highly recommend

Gorgeous building in a lovely part of town

N/a

9.0 / 10.0

Lovely base and situation to explore Rouen.

Lovely old building, great situation. Lovely restaurant.

10.0 / 10.0

A must stay in heart of Rouen

Absolutely fabulous hotel from the moment we parked Maxime approached us, took our bags into hotel and moved our car to a secure location. All staff fantastic. Room lovely. Pool also fab especially as it opens 7am so nice to swim before breakfast. We are gluten free and were well catered for. When we left our luggage was taken to the car and even offered to pack the car for us. Overall cannot fault.

Nothing!!!

9.0 / 10.0

Very beautiful hotel to stay in

Great historical setting and very nice pool / sauna. Room decor is also nice. Great breakfast.

Nothing

10.0 / 10.0

Wonderful Building, excellent location and Superb staff

Everything. Location, Staff, Building, Room, ambience, all excellent

The restaurant options could be better for such an astonishing place.

10.0 / 10.0

great hotel with the best location

Best location, great service and team, very good and tasty breakfast, amazing chateau building

elevator

8.0 / 10.0

Great location - relaxing indoor pool and sauna!

We liked the pool, the linens and bathrobes, the comfortable bed.

The bathroom was open to the sleeping area - causing unnecessary noise and light when trying to sleep. The outlets in the room were strange. There was a coffee maker, but we needed to bring it into the bathroom to access a suitable outlet. The room was made up to have very delicate wine glasses standing upright at the foot of the bed - very nerve-racking. The overhead lighting was also controlled by switches in strange places. And, while we liked the pool, we didn't love it. It was dangerously designed for anyone trying to do lap swimming.

10.0 / 10.0

Fabulous value and lovely experience

Valet parking. Excellent reception personnel. Lovely bar with great bartenders and superb pianist adding to the flavour on the last night (friday) of our stay

Nothing

10.0 / 10.0

Very romantic, and we were made to feel like we were royalty. I would definitely go back.

Located in the center of town with access to many restaurants and shops and sights. Staff is amazing, their breakfast is wonderful.

When arriving it was confusing on where to park or how to let them know we had arrived.

10.0 / 10.0

Beautiful hotel in the center of Rouen

The hotel is located in the heart of the town, close to tourist attractions and shops. Housed in a beautiful, monumental old palace, the hotel offers a unique and charming atmosphere. Despite its central location, it is quiet inside. The rooms are very clean and spacious, the breakfast is good and staff is very friendly. The hotel also has a beautiful indoor swimming pool.

Breakfast was good, offering a variety of choices. However, the breakfast room itself could be a little more dressed up to match the elegance of the rest of the hotel.

7.0 / 10.0

Great location, small and dated rooms.

The building is beautiful, and extremely well located for all of the main sights in Rouen. The staff are lovely, and very helpful and accommodating. Valet parking is a real plus.

The rooms are extremely small, particularly for the cost per night. The rooms are a little dated. Our bathroom had paint flaking off of the ceiling around the shower. The in room facilities are limited (I would not say in room coffee making facilities if that is a kettle and some instant coffee sachets). The tech in the modern rooms is also a bit dated.

7.0 / 10.0

Hotel needs to be more informative regarding access and renovation work.

Staff, location, historic buildings, room quality.

Access to hotel ( in pedestrian area, no access to hotel and no instruction on how to access hotel), renovation work, non functional air conditioning.

9.0 / 10.0

Nice hotel with views high up looking over the plus der Luther Blisset and a statue of Martin the French president.

Nice Hotel in a very nice position in the old part of Rouen and our room was the highest one I think or one of the highest. Would stay there again. The room at the very top has nice views over the place and was quite high. We both like being higher up because we aren’t very tall anymore ever since the accident we had many years ago in Mexico when the cable broke in the lift. I wear shoe inserts anyway so I’m slightly higher now and my wife is stuck in the seventies anyway so imagine the shoes she wears. You can see the cathedral from The top room although the cathedral looks quite a bit higher. We had club sandwiches which were nice as we’d been travelling all day and the waiter was quite tall which is a good thing.

Could have been a bit higher but could still see things.

5.0 / 10.0

Location Great, poor nights sleep due to being woken by road sweeper at 6AM. needs thicker glazing.

The location was excellent but we knew this as we have stayed there before on our way back from South of France to the UK. Rouen is our favorite stop if we are traveling on the West coast side the hotel is pretty nice

When we arrived and were shown to our rooms (2) I was told we were upgraded, which sounded great however, we did not get a good nights sleep. from just after 6AM the road sweeper was outside our room for at least an hour going up and down. I understand this needs to be done but constantly is too much. I do not expect to get an interrupted nights sleep in a 5 star hotel. I think the glazing needs to be looked at. our kids were up the hall from us and facing the inside courtyard and slept fine my wife had a particularly poor night sleep which was NOT good after a long days drive I also thought the breakfast was a little poor for a 5 star hotel but then that is probably a personal choice.

8.0 / 10.0

Great hotel to use as a base to see Rouen

Comfortable large rooms with good bathrooms

The bar area design was gloomy

10.0 / 10.0

Exceptional

Historic building. Amazing location. Great staff

9.0 / 10.0

The best hotel in the historic centre of Rouen

Stylish hotel, centrally located in Rouen with large wood paneled rooms. Very comfortable bed, service and valet parking (Pierre) were all 5 star. Also the breakfast was excellent.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hôtel de Bourgtheroulde, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel de Bourgtheroulde, Autograph Collection. Enjoy the water!

Is Hôtel de Bourgtheroulde, Autograph Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hôtel de Bourgtheroulde, Autograph Collection?

We found 33 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.

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Hôtel de Bourgtheroulde, Autograph Collection

Hotel in Rouen

Reasons to book

About this hotel

Amenities at Hôtel de Bourgtheroulde, Autograph Collection

Map of Rouen

Nearby attractions

Available Rooms

Hotel in Rouen

Reasons to book

Map of Rouen

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel de Bourgtheroulde, Autograph Collection pet friendly?

What amenities are available at Hôtel de Bourgtheroulde, Autograph Collection?

Explore similar stays in Rouen

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