Holiday Inn Express Newport by IHG
Top rated by guests





8.7Excellent
(2,549 Ratings)
"Great friendly staff
Good breakfast included
Comfy bed
Nice shower
Great location
Nice pub next door"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
With 125 air-conditioned bedrooms, Holiday Inn Express Newport is a modern hotel, offering free private parking and free Wi-Fi throughout.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(2,549 Ratings)
"Great friendly staff
Good breakfast included
Comfy bed
Nice shower
Great location
Nice pub next door"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The staff were very friendly and helpful. The beds super comfy and the shower was really powerful.
Would have liked a better choice for breakfast such as flavoured yoghurts, fresh fruit, etc.
8.0 / 10.0
Good value - low price and breakfast/ parking included
Noise from main road outside bedroom window
5.0 / 10.0
Comfortable beds and quiet rooms
N/a
7.0 / 10.0
Clean and location was perfect
9.0 / 10.0
Staff very friendly and welcoming on arrival, also bar and restaurant approachable and accommodating
Maybe more tea and milk in the room. Electric sockets on both sides of the bed would be more convenient for guests.
10.0 / 10.0
Great friendly staff
Good breakfast included
Comfy bed
Nice shower
Great location
Nice pub next door
N/A
2.0 / 10.0
We have always used this hotel as we visit family regularly
The heating took time to even start- cold room over the motorway( with curtains and windows closed). Staff obliging moved us to lower ground room. He said are you ok with dogs- I thought he meant in the reception, as there was a 3 sitting there. No, this turned out to be dog friendly rooms- it dawned on me in the night. Too late to move now! I have asthma- this is not a joke. My bed all lumpy but worse, a terrible smell on entering the room we opened the window and door to ventilate. I couldn’t request another change so thought it was just me. It wasn’t- I asked a dog owner at breakfast where did his dog sleep. He said all the lower floor is for dog owners!!!!
Never again. This could have simply been explained prior to using the room. Awful experience, did the dog sleep on the bed before me??
8.0 / 10.0
Lovely hotel, friendly staff and nice and clean.
10.0 / 10.0
Breakfast was nice and the room was very clean
9.0 / 10.0
The welcome on arrival was good, the reception area, clean and tidy. The lift up to my floor was easily accessible, although the room could not have been further away. The room was clean, warm and tidy.
On coming down for breakfast in the morning, I found everything easily accessible and, as breakfast was a buffet style, there was plenty of it
My only complaint is that the bar prices were expensive and the beer was limited. If they had a selection of cask ales, that would have been much better, though the prices were still expensive, imo
10.0 / 10.0
The hotel was very clean the room were fantastic and got everything anyone would need or want the staff very friendly and helpful at all times
Not applicable
9.0 / 10.0
Modern
N/a
9.0 / 10.0
Brilliant - all we needed 😃
Nothing
10.0 / 10.0
Location
All good
9.0 / 10.0
had a bit of a kerfuffle over the length of my stay... booking.com referred me to the hotel to cancel one night and the hotel referred me to booking.com , fortunately the hotel prevailed and they sorted it out with no problems.. the hotel was excellent for the purpose of my visit to Wales.. no complaints whatsoever .. all staff very friendly and helpful.. all in all a great stay and experience
9.0 / 10.0
Breakfast was not brilliant, but it was free and having a microwave oven helped.
Coffee was not good and the juice drinks were of poor quality.
10.0 / 10.0
Breakfast was a wide range, hot and very tasty
10.0 / 10.0
This was fantastic value for money and included as much breakfast as you could eat. The staff were all very friendly and helpful, the rooms were well kitted out and very clean.
Only gripe was that the bed was only a double and not a king.
9.0 / 10.0
Room cleanliness and staff thoughtfulness for keeping things ready that was requested at the time of booking.
Not applicable
10.0 / 10.0
Everything was excellent.
The room and bathroom were spotless and the breakfast was of good quality.
Nothing springs to mind
10.0 / 10.0
Everything is modern and bright - all decor, furniture is just perfect.l was impressed with breakfast with staff helpful and friendly - just as they were in the reception. Cleanliness was very good with comfy beds and peace and quiet. Thanks.
Nothing to dislike. As above all was excellent.
10.0 / 10.0
Great value and comfortable
Nothing
10.0 / 10.0
Really lovely hotel
Further away from the ICC than we expected but that was our mistake
10.0 / 10.0
The customer service was great. We had a warm welcome on arrival (I think the chap was called Owen) and also the lady who greeted us for breakfast was lovely too.
The room was clean, comfortable, quiet and well maintained. Lots of parking available which all made for an enjoyable and stress free trip.
It was all good.
6.0 / 10.0
Location was great
Staff lovely
Awful smell of weed on our landing which drifted into the rooms. We had complained to reception who were aware of this and tried there best to sort but could not get rid of smell.
10.0 / 10.0
The staff were super helpful
You need to install more sockets including USBs
10.0 / 10.0
Friendly, helpful and very efficient staff. The rooms were exceptionally clean, with everything you could need and comfortable beds. Great breakfast too. Would not hesitate to stay again.
10.0 / 10.0
Food was good. Evening meal was great.
More choice at breakfast in terms of hot food. Mushrooms and fried eggs would be great!
9.0 / 10.0
Great hotel. We have stayed a number of times. Staff always friendly. Breakfast good value. The Dragonfly Inn nearby is an additional bonus for an evening meal.
Beds are a little too soft but that is not going to be an issue for everyone. You have the choice of firm or soft pillows but not mattresses but I appreciate that this is not quite as easy!
10.0 / 10.0
The staff were very happy and cheerful. Always willing and ready to help.
The room were clean and the food was great. We were allowed to check out late at no extra cost.
Everything was fine.
9.0 / 10.0
Convenient to family
A bit of an industrial location
8.0 / 10.0
Breakfast was good
Sofa bed my kids slept in was very hard and uncomfortable when I stayed at the same hotel 2 years ago it was 2 single beds instead which I requested but wasn't allocated with also I tried to extend my stay from two nights to three and was told the hotel was fully booked at the front desk but when I checked bookings.com there was plenty of rooms left which I found to be either because I was Scottish or because I wasn't welcome by the member of staff that seemed to be very reluctant to help
8.0 / 10.0
Excellent beds, comfortable rooms, kind and helpful staff and a fantastic breakfast!! Excellent value!!
Shower was ok but not great.
8.0 / 10.0
Good breakfast, quiet comfortable room. Perfect for our uni open day stay.
10.0 / 10.0
The staff were second to none - nothing was too much trouble
The food was basic but good value for money
10.0 / 10.0
Location, amenities and cleanliness
Nothing
10.0 / 10.0
Easily found very clean staff were extremely helpful and very polite
5.0 / 10.0
Good location
Average place and breakfast
8.0 / 10.0
Parking included in price and clean room.
N/A
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Newport by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Newport by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Newport by IHG?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
