Klas Hotel Istanbul Old City

The Executive Room was quite large and has a great terrace facing the sun. The location of Klas Hotel was excellent. There are many restaurants and shops close by. The T1 Tram is less than a five minute walk away and goes directly to sites such as the Grand Bazaar, the Spice Market, Sultahamet Station, the Blue Mosque, Haggia Sofia, the Cistern Basillica and Dolmabache Palace. The staff are very helpful and accommodating. The restaurant team of Yacin, Nilay and Chef Hussain are very good. The Concierge Guest Relations team is excellent. I believe her name was Chaimie. She was great. The rooftop pool is good.

There is some noise at night time from a nearby disco. The lifts are slow.

Had a wonderful stay at this hotel. It was cozy, comfortable, and in a great location. The tram and metro were just a short walk away, making it easy to get around, and many of the main landmarks were nearby. The staff were friendly and welcoming throughout our stay. I would definitely come back and highly recommend it to anyone visiting the area.

The bathtub was old and tired

Location was ok. It was a little far from the historic center, but this also meant it was quieter than it might have been if closer to the busy areas. Breakfast was outstanding. Staff was amazingly helpful and very kind. Room was very comfortable.

It was impossible not to soak the floor when showering given that there was only a half door.

The staff was generally good, despite a basic English preparation. A special mention to Yasin, which was exceptional, always ready to help with courtesy, professionally and with the best attitude possible. I've traveled to a lot of places but I've never seen somebody better than him at his job, not even in 5 stars luxury hotels. Dinner and breakfast were ok.

The room was inadequate. We found a dirty blanket, the walls were not sound proof (contrary to the room description), we heard the neighbors tv and a lot of noises from the streets. Thankfully we brought ear plugs. The management was poor: one night they were working on the rooftop from 22:00 up past 01:00. I also felt they were understaffed.