Emirates Palace Mandarin Oriental, Abu Dhabi

Top rated by guests

9.2Outstanding

(989 Ratings)

"everything"

Verified guest

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(989 Ratings)

Resort in Abu Dhabi

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located on the shores of the Arabian Gulf, overlooking its own private natural bay, Emirates Palace Mandarin Oriental, Abu Dhabi is located on 0.8 mi stretch of private beach.

Amenities at Emirates Palace Mandarin Oriental, Abu Dhabi

Business facilities

Airport transportation available

Shuttle available

Free shuttle available

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Private beach access

Beach access

Garden

Laundry services

Sauna

Beach front

Family friendly

Ironing facilities

Smoking allowed

Safe

Childcare services

Accessible by lift

Key access

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Tennis court

Cleaning products

Map of Abu Dhabi

Nearby attractions

Louvre Abu Dhabi

7.1 mi

UAE Presidential Palace

0.8 mi

Warner Bros World Abu Dhabi

17.8 mi

Sheikh Zayed Festival

28.5 mi

Available Rooms

$$$$

Top rated by guests

9.2Outstanding

(989 Ratings)

"everything"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(989 Ratings)

Resort in Abu Dhabi

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Abu Dhabi

Nearby attractions

Louvre Abu Dhabi

7.1 mi

UAE Presidential Palace

0.8 mi

Warner Bros World Abu Dhabi

17.8 mi

Sheikh Zayed Festival

28.5 mi

Available Rooms

About this resort

Located on the shores of the Arabian Gulf, overlooking its own private natural bay, Emirates Palace Mandarin Oriental, Abu Dhabi is located on 0.8 mi stretch of private beach.

Amenities

Business facilities

Airport transportation available

Shuttle available

Free shuttle available

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Private beach access

Beach access

Garden

Laundry services

Sauna

Beach front

Family friendly

Ironing facilities

Smoking allowed

Safe

Childcare services

Accessible by lift

Key access

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Tennis court

Cleaning products

Ratings and reviews

9.2 / 10.0

Outstanding(989 Ratings)

100% verified reviews

4.0 / 10.0

Disappointing.

I stay at Mandarins around the world and have done for years as a very loyal fan. Unfortunately the level of service in this hotel does not match other global Mandarin Orientals. Slow service, inattentive staff and just not up to the level expected.

10.0 / 10.0

EXCELLENT!

everything

10.0 / 10.0

amazing!

Overall, awesome!

We live in dubai and when we go to a property we don’t sometimes carry physical identity cards as all properties hv scanner to scan via soft copies. which wasn’t the case here so my husband had to drive back to dxb from AD to get his ID for scanning. if something like this is so important it should part of requirements for check-in on booking.com just for the comfort of the guests.

6.0 / 10.0

Nothing special

The beach, Japanese Restaurant, Room is ok

Too big Hotel, long distances, no atmosphere, like a train station

10.0 / 10.0

Excellent stay otherwise

Location and quality

I couldn’t cancel one night of the stay without charge. Flight change made it difficult to stay the second night bur couldn’t change arrangements. Reception was inflexible.

9.0 / 10.0

Incredible palace, disappointing start as room wasn’t ready. You really expect to have your room ready when you’re book

It was incredible

Nothing

10.0 / 10.0

could not have been better .

Absolutely everything, it was majestic , i have travelled the world and this hotel is certainly the best that e have stayed in , we cannot wait to return .

2.0 / 10.0

Disappointing

Location

Food quality and hygiene was highly problematic. Untrustworthy staff. Underwhelming service that is not 5 star. From valet to room service to water temp to finding plastic in my food.

10.0 / 10.0

Exceptional top drawer hotel for an amazing stay day after day.

Simply one of best hotels ever stayed at. A truly massive property with extensive private beach and lots of pool options. Top drawer service wherever you were with amazing attentive staff always happy to help

Nothing.

10.0 / 10.0

Amazing experience in Abu Dhabi

Everything. The falcon trainer was amazing

Absolutely nothing

10.0 / 10.0

BEST HOTEL EVER

BEST HOTEL IN MY LIFE

Nothing , everything was perfect

9.0 / 10.0

A true palace!

We were treated like royals from the very beginning – a huge thank you to Hamza at the reception, who does an outstanding job. We are truly grateful for his kindness and professionalism. What we especially loved was the pool in the evening – the perfect place to relax. The interior design is among the most beautiful we have ever seen. A true palace indeed!

We were a bit disappointed by the beach. The sand was not as soft as we had expected, and service was not always attentive – we missed having someone come by regularly to offer water. The beach was really the only aspect that did not feel quite royal during our stay.

8.0 / 10.0

Overall it was a good experience

The property was huge and beautiful.

Nothing

10.0 / 10.0

Fabulous stay celebrating a birthday and anniversary. Everything was perfect. The attention to detail is incredible and

Fabulous stay. Everything is pristine and luxurious.

Nothing.

10.0 / 10.0

Excellent facility and service, will come again!

All the fwcilities, especially swim pools, sports and kids activities are very enjoyable and staff are very friendly and helpful, service is excellent!

Food choices in Vendome could be more variable especial Asian hot meals like noodle soup. In other MO around Asia , those food is also welcome for people around the world.

10.0 / 10.0

Extremely comfortable.

Management, housekeeping, etc / excellent. The most amazing hotel l have ever stayed & will definitely return. Although Abu Dhabi is extremely hot, l think all measures are being taken care of by management . 🙏

Guests to pay for room fridge items. There should be free especially the fizzy drinks & l am begging management to revisit this year.

10.0 / 10.0

The hotel facilities are top, east pool and west pool area are beautiful, the beach sunset was wonderful, the room is nice setting and clean. the Dinner and Breakfast are great.

10.0 / 10.0

Perfect in every way, Emirates Palace made our 10th anniversary truly unforgettable.

We celebrated our 10th wedding anniversary at Emirates Palace, and it was absolutely perfect. From the stunning architecture to the impeccable service and breathtaking views, every detail made our special day unforgettable. A true dream experience.

N/A

10.0 / 10.0

Superlative in everything!

Superlative in everything! Starting from attentive staff, self closing curtains, great park with jogging track around the hotel, and a breakfast buffet which doesn't leave any wish unanswered. Beds are so comfy, rooms are spacious.

Nothing

9.0 / 10.0

Good, but not amazing

An amazing and beautiful palace

We came as a group and the y put us in 2 sides of the hotel, a distance of 700 meter between each other. Not recommended for old people, a lot of walking, even just to the breakfast.

9.0 / 10.0

Beautiful and wonderful service. Shame about the add on for kids club

It’s so big it was quiet.

Kids club you have to pay for! Outrageous

10.0 / 10.0

Amazing stay

The whole place was unbelievable, and service was top-notch

10.0 / 10.0

The dream vacation

Everything

8.0 / 10.0

A stunning property with unmatched legacy, but the service—particularly at the front desk—fell short of the Palace stand

Its a magical place.. i have been here many times and each time i leave with the same impression

There’s nothing I would say I strongly dislike, but I would like to share a note with management. As someone with extensive experience in hospitality around the world, I can confidently say that the UAE sets one of the highest standards globally for customer service especially at a landmark like emirates palace, which carries a prestigious name and reputation. However, during this visit despite having stayed here many times before i was quite disappointed with the front desk experience. The staff member who handled my check-in was notably unwelcoming, unhelpful, and inconsistent in her communication. She even seemed unfamiliar with the standard check-in protocol expected at the Palace. There was no warm greeting, no proper introduction, and unfortunately, a noticeable language barrier that made the interaction more difficult, as her English was often unclear or out of context. Please, don’t allow the high standards associated with this property to slip. The emirates palace should remain a benchmark for excellence, not just in its facilities but in its service as well.

10.0 / 10.0

An extraordinary place to stay

Not a frequent traveller by any means but I've stayed at some very nice locations and The Emirates Palace is easily my favourite so far. The building, the beach, the pool, the restaurants and exceptional staff. 10/10 absolutely no doubt. The concierge team helped with me quite complex plans ahead of time and executed everything perfectly.

3.0 / 10.0

I would never return

Aamani was the only good thing about the hotel she was amazing her customer service was incredible the suite is beautiful in and of itself

Where to start for an 8K room a night I was beyond disappointed the buggy service was shocking very lazy staff asked me to get off the buggy he couldn’t be bothered to drive me witnessed an argument at valet because no one could be bothered to get my car women in the lobby sat with shoes off feet on the table literally disgusting no beds at the pool the slowest service ever a lot of staff just staring at you blankly with no idea what your saying there are a million times better hotels in Abu Dhabi save your money

8.0 / 10.0

We still like the EP - but there have been some changes!

The EP is still a good place to be, this because of: > room size and style > quality of the restaurants > beach and pool areas > overall building experience > friendly staff

The EP is not the same now compared to the time under Kempinski management: > service and maintainance standard > lack of management attention > aggressiv sale of pool memberships to non hotel guests > it is a holiday location now, not a business or locals venue

10.0 / 10.0

Amazing Place

Amazing Hotel. Truly a huge palace. The service is fantastic. Everything was perfect and we enjoyed our vacation. The breakfast was great and had a lot to choose from. Thank you.

2.0 / 10.0

poor service quality and outdated interior

We experienced significant delays at check-in, and to our surprise, the receptionist eventually disappeared and never returned. Despite arriving well after the official check-in time, our rooms were still not ready. The staff seemed inattentive and had difficulty providing basic information. The hotel itself feels outdated and lacks charm. The corridors are eerily empty and contribute to an overall neglected atmosphere. Both the interior and exterior are in serious need of renovation. Given the overall experience, the price-performance ratio is very poor and does not justify the cost.

10.0 / 10.0

10/10

Amazing property. 5 stars services. All restaurants great!

5.0 / 10.0

Very bad start , sadly first impressions never leave.

After complaining to the manager, the staff were more than helpful, Helping us to book restaurants in the evening, and trip to the Mosque.

On arrival no one to meet us . Very long walk to room , my husband aged 75 struggled to walk. No fruit in the room , no welcome tea or water breakfast first morning horrendous, no one showed us round the buffet, staff overwhelmed with the breakfast. Dirty plates not taken away, ordered a second coffee, it never came, lots of children , totally unimpressed . It was chaotic. We found the hotel just very very busy with tourists taking photographs in the foyer.

10.0 / 10.0

Hyperion Defence

Everything is amazing and best service !

The singer in the bar, for this classy top world place is unacceptable.

10.0 / 10.0

Such a special and grand resort. The property and all of its facilities were amazing. Food was great.

Everything

Nothing

10.0 / 10.0

Staying at Emirates Palace Mandarin Oriental had always been a dream of mine, and I could have never imagined that one d

Excellent food and beautiful Palace in the UAE. Alma, the Mexican restaurant is amazing Talea, is an amazing culinary journey

Leaving

7.0 / 10.0

Pleasant but not worth it.

Clean room, large property to explore, nice decorations, iconic building

There were quite a few things that went wrong right from the beginning - our room wasn't ready at 3pm, staff at reception were quite useless (except for one lady, unfortunately I cannot remember her name who has been trying her best to find a room), we were told to wait for a while, during which time we went around exploring the property, the property is huge, no clear instructions were things are at, the security people were asking wierd questions, like I had to justify why I am there. I booked a sea view room, our room was positioned on the side of the building, which meant you only get a partial view. To me it is a serious misrepresentation on the website. Should clearly indicate full / partial view. You can see on the photos what I have booked, and what I have got. Overall, coming from Atlantis the royal, this hotel just felt like it is lacking a lot of things - not making you feel welcomed, staff not very helpful, not having the room ready by checkin is a big fail, the pool area is plesant but does not feel luxury or exclusive. The QR code allows you to view the menu but not order - not sure why... you have to waive to someone to come and take your order. Lacking attention to detail. Will not be back.

8.0 / 10.0

Excellent location in Abu Dhabi, relaxing atmosphere of old style grand hotel, beautiful grounds.

Relaxing charm of large, old style grand hotel; very polite and efficient staff, beautiful grounds, comfortable rooms. Very good small plate food and drink area in the main lobby lounge, Episodes.

Martabaan restaurant - average food, lack of expected selection of chutneys and raitas.

8.0 / 10.0

Nice hotel but open to public, beware many many tourists

Nice to visit for a 1-2 day trip to Abu Dhabi.

No bins. Too much tourists at the entrance of the hotel. Two times we’ve been told that the restaurant was full, when there were free tables, even though we were guests at the hotel. But luckily tge managed saw this and came to apologize and accomodate us. When running a gotel open also to the public, you must distguisg between guests and rest. Really bad expirience with this, would not come back because we were treated poorly.

10.0 / 10.0

Paradise!

Fabulous stay, wonderful food and service and best location in Abu Dhabi

Nothing

8.0 / 10.0

One of the most grand resorts in existence, we generally enjoyed our time very much, however I was uncomfortable on some

The facilities, the grandness of the property, the food and the cleanliness.

Some staff came off as cold and un welcoming and had mean looks on their faces (frowning).

10.0 / 10.0

a wonderful place to stay. Still re-emerging from the covid closure

one of the most stunning and Appleby hotel properties in the world

the cigar room is still closed. Was an outstanding place to spend time and the service was unmatched. The menu offering and the service needs sharpening up at the pool bars.

FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at Emirates Palace Mandarin Oriental, Abu Dhabi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Emirates Palace Mandarin Oriental, Abu Dhabi. Enjoy the water!

Is Emirates Palace Mandarin Oriental, Abu Dhabi pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Emirates Palace Mandarin Oriental, Abu Dhabi?

We found 37 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and concierge services.

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Emirates Palace Mandarin Oriental, Abu Dhabi

Resort in Abu Dhabi

Reasons to book

About this resort

Amenities at Emirates Palace Mandarin Oriental, Abu Dhabi

Map of Abu Dhabi

Nearby attractions

Available Rooms

Resort in Abu Dhabi

Reasons to book

Map of Abu Dhabi

Nearby attractions

Available Rooms

About this resort

Amenities

Ratings and reviews

FAQs

Is parking included with this resort?

Is there a pool at this resort?

Is Emirates Palace Mandarin Oriental, Abu Dhabi pet friendly?

What amenities are available at Emirates Palace Mandarin Oriental, Abu Dhabi?

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