Victoires Opera

Good location and very nice and helpful staff.

The breakfast could be improved.

Great location Staff were friendly The frontage of the hotel looked nice

The room was not as well represented as it was on the booking.com site Very dated room The carpet in the room had lots of old stains, it was brown, so looked dirty!

Room size Location Staff

Hot food at breakfast could be a bit hotter

The location is excellent, and the staff is polite and friendly. The style is also nice.

The hotel is literally falling apart. Windows are not closing properly, handles are falling off both from the windows and in the bathroom. Paint is cracking. The sink and the shower are rusty, and the shower is not holding properly too. No pressure in the shower. The place is in desperate need of renovation. The so-called airco is an old in-built system, with lots of dust inside. We were given a room where it was not working properly, and they didn’t even check it in advance or open the window before our arrival, so we had to step into a sauna when we arrived. We asked to change it as it was +30 outside but the hotel was fully booked. It’s also impossible to keep the windows open at night as it’s a very busy street. So we had to sleep in that sauna for one night (they gave us an old standing fan…) but the next day the staff were attentive and changed it. From then on, it was all acceptable but it’s clearly not a four-star hotel. It’s feels like three max. It seems the stars in this case were given for free shampoo and slippers. I understand it’s Paris but it’s totally not worth 1K+ euros for three nights. We just came from a four-star in Chamonix, and window handles were holding properly there.