Hotel in Shanghai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions.
Amenities at The Portman Ritz-Carlton Shanghai
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shanghai
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
Staff was very helpful. Very courteous!
The lobby of hotel. Super busy and random people coming into hotel. Not a fan of that vibe.
Thought the rooms were a bit outdated.
10 / 10Outstanding·Aug 2026
The location was perfect and the hotel itself extremely comfortable and luxurious. The staff were exceptionally helpful.
Nothing to mention
8 / 10Excellent·Jul 2026
Location. Room. Near everything
A/c not cold.
6 / 10Average·Apr 2026
The location of the hotel is good. It's at Jing An district, where a lot of the major attractions and shopping malls are. The services are good as well and the space of the rooms is just fine with a big-enough bathroom.
Breakfast was not good as there were not a lot of choices and even the omelettes didn't taste good. And the hair dryer was the biggest disapointment - a 5-start hotel shouldn't have such a terrible hair dryer in 2026.
First, it is the type that is permanently fixed inside a drawer, which forces you to stand in a specific spot in the bathroom just to dry your hair—there is zero flexibility. Second, it requires you to constantly hold down the power button for it to keep running. Super outdated. I know this hotel is old but keep up, please.
$$$$
Top rated by guests
8.7Excellent
(608 Ratings)
"The location was perfect and the hotel itself extremely comfortable and luxurious. The staff were exceptionally helpful."
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