B&B Via Fontana Milano

The room was very clean but we could not work the coffee machine

My husband is gluten free so the croissant breakfast was no good for him. The bed was very low. We were further out from Central Milan than expected

* The room was clean, spacious, and well organized. * The amenities made the stay especially comfortable, including tea, capsule coffee, a coffee machine, an electric kettle, disposable items, and a minibar with water, showing clear attention to guest comfort and care from the host.

* The check-in process was confusing, involving multiple passwords before accessing the room keys, and there were no clear written instructions, which made arrival feel disorganized, despite the host’s willingness to explain everything over a phone call. * The breakfast was served at a bakery off-site, located relatively far from the accommodation, and was very limited. The staff at the bakery were not very welcoming and had difficulty communicating in English, which led to misunderstandings when ordering additional paid items. The experience was uncomfortable enough that we chose not to return on the following days.

Great accommodation in great location. All amenities you need for a short stay. Host was very friendly and informative gave us great instructions to get to the property.

Very convenient, secure location. Adequate space for a couple. Typical metal blinds on windows. We were sent multiple links for restaurants and things to do.

Check-in, for us at 8:15pm was not smooth. The instructions we received were to contact someone named Ludoviko via WhatsApp when we arrive at the apartment building. We did, but were unable to use WhatsApp, so the taxi driver kindly let us use his phone. After explaining to Ludoviko that we couldn't access WhatsApp, he scolded us repeatedly for not having wifi/mobile data. He was irritated (we didn't understand why) but finally agreed to come at 9:15pm to let us in and pass on the keys. We never understood why the communication had to be made via WhatsApp. Also: It was impossible to control the direction of the shower stream. The tea selection was sparse and the selection of biscuits even sparser. There were no instructions for the coffee machine and after several attempts we were only able to produce a lukewarm espresso. Breakfast: just a coffee and a sweet roll.