Onsense Villa

What I Loved ​The Location & Accessibility: It’s in a wonderfully quiet area surrounded by locals (definitely not a party spot, which I loved!). It's highly accessible—close to both the bus transfer station and the train station. The train schedule makes it super easy to explore other parts of Yilan. There is a Family Mart nearby, and since I visited on a weekday, grabbing an Uber was incredibly fast and convenient. ​Free Bicycle Rentals: The villa provides free bicycles for guests. It’s less than a 10-minute ride to nearby spots, or a pleasant 15-minute walk (even in the summer heat, it was very manageable!). ​In-Room Hot Spring: Having private access to the famous Jiaoxi hot spring water right inside the room was a massive highlight. Plus, the villa allows you to Uber Food and drinks straight to the property, which made relaxing even easier. ​Superb Staff & Cleanliness: The staff were incredibly polite, helpful, and hardworking. The room itself was very clean, and I really appreciated their concept of leaving our shoes downstairs to keep the villa pristine.

Areas for Improvement ​First Impressions: When I first entered, the room felt like it hadn't been used in a little while. If a room has been vacant for a bit, I'd suggest a quick refresh before the guest arrives. ​Maintenance Needed: Given that the property opened about ten years ago, a few areas are showing their age. The showerhead was a bit rusty, which blocked some of the water flow and slightly took away from the clean vibe. The walls are also a bit thin—I could hear the staff talking downstairs in the morning. A little maintenance during the off-peak season would go a long way. ​Breakfast Variety: While I didn't expect a massive feast, having an alternative breakfast option would be a great touch for guests staying two nights or more so it doesn't get repetitive.

安靜

住宿房間有蚊子跟壁虎，要注意環境衛生

Breakfast was good.

At night the front gate was not bright enough to locate, so we went a few feet too far. It was very difficult to turn around, because there were ditches on both sides of the path.

環境很好，設備品味佳。

1、夜間接待的房務人員態度奇差，臉很臭之外，不回應對話只自顧自地唸稿，而且速度超快根本聽不懂。晚餐垃圾包好請她幫忙丟掉以維護整潔，她一個字不說、面無表情只接過去，令人問號。 2、停車場是入住口，標示不清楚，以為入口和停車場是分開的，還先在入口下行李才去停車，加上路很小，只夠一台車通過，錯過後也難以倒車，加上雨天視線不佳，很危險。明明入住時有大電話確認時間，應該順便向住客說明一下。