Sansuiso Tsuchiyu Spa

Service was perfect and everyone helped with each request efficiently and completely. Onsen was very nice, not crowded and had a beautiful view of the waterfall.. tiaras are worn all over the hotel and to meals which was very relaxing.

Beds are set up during dinner but I asked for them early to rest.

This Japanese ryokan was lovely. The grounds were beautiful and the food was delicious. The onsen hot springs baths were relaxing and clean. The shuttle bus from the train station was appreciated.

There was a bit of a smell from the shower room. We did not use it because we used the onsen but when we opened the door, it had a funny odor.

the view from the lobby and breakfast venue of the japanese garden was beautiful. i loved sitting there and watching the koi fish whilst enjoying a welcome drink. the room was comfortable and the private bath was easy to book and use. the public bath was also great and i loved the view of the fish pond from the open air bath. the dinner was great quality and the alcohol selection was very good, as well as the quality of the breakfast. the service was great and i would love to stay again!

nothing

It's a nice onsen hotel with a very tranquil environment. There are several onsens available in different buildings so it was slightly confused but they were all very nice! The receptionists cum multi-task workers are friendly and helpful!

The upslope journey with luggage from the bus stop is a little test on our cardiovascular fitness.. :p